I have a new focus with a sony dab bluetooth radio. the problem is that when i use the phone on bluetooh, every body tells me that they carn here me it sounds like i am in a dustbin. i have taken the car back to bristol street twice they say that they have sorted it. but its still the same what can i do.

My aftermarket sony bluetooth head unit is like this aswell! its crap lol where is the mic located on the standard ford system if its in the head unit its self like my model then thats why its s**t you just get tyre roar and engine noise and sounds like your talking through a plastic bag.

If theres any dust in the mic get the hoover and give it a good clean then try it this worked a little for mine other than that its probs just a bad system like mine