My S-MAX alarm started going off last night 4pm no hazard lights, I called the dealership and they already had one down there with the alarm going mad. I tried to go through the alarm setup to see if I could disable the alarm but no! then as I took the keys out of the ignition the wipers started going mad! I recalled the dealer they said I could take it to them and they would garage it overnight (so I didn't have to keep everyone awake all night.)
Picture the scene, driving down there on a lovely spring evening (rush hour, very busy) with the sun shinning and the wipers going like the clappers my daughter and I did feel like a couple of fools!
£25 down on cabs (they had no courtesy car available) I shall be ringing them shortly to find out what they can or have done.
Just as a precaution I've printed the posts from here so they won't be fobbing me off with any excuses.
Wish me luck. will post back with outcome.
[quote name='armybloke' post='14185' date='Mar 5 2009, 09:24 AM']My 07 SMAX started the wipers all by itself on double fast speed in the middle of the day in the local highstreet
with no rain in sight! Then as I parked up to see what the problem was (ignition off and wipers still frantic) the alarm triggered - not good in town as you can imagine!
Finally got home, wipers going, alarm singing to the neighbours and I'm starting to get a little annoyed.
Pulled the fuse out to stop the wipers (not like it is shown in the book - that has either not been updated or a chimp wrote the manual) alarm now silent until at 8pm the car starts singing again. RAC called for advice - I can disconnect the battery but don't reconnect it as the engine managment system will not allow the car to start. As FORD refused to collect it the neighbours had to suffer. A week later the car still can't be called in to FORD as according to them 'we don't know what to do - but it's a known fault and we forgot to recall your car'. Sooooooo helpful-not. Since then the hazard lights have been going, the car wont lock, I've had a steering malfunction, messages on my screen saying that the alarm needs a service, the windows open and close without being anywhere near the vehicle, the boot wont close and the indicators have malfunctioned. I'm not looking forward to my 10 mile drive tomorrow in the snow to my local dealer.
Tip - report this to Ford Customer Services on the main FORD site. Very helpful chap tells me that this should all be covered under Warranty and Ford will pay. Depending on length of time in the garage they'll cough up for a hire car too. Also as my wipers have stripped the rubber off they'll replace those. Any attributable fault to the original Manufacturers fault will be renewed under their terms of proxy to the original fault - worth knowing. A copy of their full terms and conditions are worth a read. Selling you a dodgy car is potentially illegal!!
Other than that the car has been fine........Happy motoring SMAX owners!![/quote]