Help - Search - Members - Calendar
Full Version: Why Somethings Are Better Done By Ford
Ford Owners Club - Ford Forums > Ford Models > Ford Focus Club
artscot79
as you guys may remember i had to get the whole clutch kit done on the car and i still had a gearbox rattle well i took it back to ford and low and behold i was told its okay the rattles nowt to do with the clutch after arguing i said fine cant be arsed arguing 1 week later i notice the brake and clutch fluid is down.

back to ford and the new slave cylinder on the clutch was leaking inside the box they took it all apart at there cost cleaned up the box and put a whole brand new clutch kit in now the car runs as it should no gearbox rattle either and due to the hassle i got a free service as well
Leemaxd
Nice one glad you got it sorted, that's the problem with ford they are to quick to give the car back and say there is nothing wrong thats exactly what they done to me.
artscot79
[quote name='Leemaxd' timestamp='1305739686' post='127900']
Nice one glad you got it sorted, that's the problem with ford they are to quick to give the car back and say there is nothing wrong thats exactly what they done to me.
[/quote]

yeah you got that right when i got it back the bite was high and the gearbox was rattling as if the release bearing was rattling off the pressure plate but i was told that it was the gearbox not the clutch when i questioned the fluid dripping off the bottom of the bell housing i was told water when i tasted it it was brake fluid i was told it was overfilled and must have spilt so i told them we will see 1 week later the low fluid light came on and low and behold the clutch fluid was low as well as the gearbox dripping small puddles and a clutch pedal like a sponge they werent happy when i pointed out i was right in the first place and know my car better than they could but they admitted the seal on the slave cylinder was faulty and due to contamination the whole lot was ripped out and new parts put in most garages would have simply put the slave cylinder in and left the rest
Leemaxd
I had a problem with my egr valve on my diesel it went to ford about three times they said it was fine, in the end I just cleaned it myself, job done
bottletree
Rather get mine done from a proper car mechanic with decades of experience and reliability and guarantees and professionalism. Ford dealers can take a running jump for all i care. In fact all car dealers can take their overhiped disgusting prices and shoddy workmanship and shove it where the sun will never shine.

Rant over.
Leemaxd
Good rant I am totally with you on that one
stef123
[quote name='bottletree' timestamp='1305750851' post='127949']
Rather get mine done from a proper car mechanic with decades of experience and reliability and guarantees and professionalism. Ford dealers can take a running jump for all i care. In fact all car dealers can take their overhiped disgusting prices and shoddy workmanship and shove it where the sun will never shine.

Rant over.
[/quote]

completely agree!

After the hassle i had with my exhaust after owning the car a week, no way will i touch a ford dealer again. Trying to fit a cheapy exhaust system from a 2001-2004 2.0tdci when mine is a 2004-2007 2.2tdci - obviously didnt think i would check up on the part numbers. Also the foam and tyre valves stuck in there too!! once i questioned this they did nothing but stumble and try to hide it. Each to their own though
catch
Well as usual, let me bring a little bit of balance into the debate. :P

You get good dealerships and bad dealerships, just like you get good independents and bad independents. You will usually find all that separates them as a rule is the hourly rates they charge.
jeebowhite
[quote name='artscot79' timestamp='1305745158' post='127924']
yeah you got that right when i got it back the bite was high and the gearbox was rattling as if the release bearing was rattling off the pressure plate but i was told that it was the gearbox not the clutch when i questioned the fluid dripping off the bottom of the bell housing i was told water when i tasted it it was brake fluid i was told it was overfilled and must have spilt so i told them we will see 1 week later the low fluid light came on and low and behold the clutch fluid was low as well as the gearbox dripping small puddles and a clutch pedal like a sponge they werent happy when i pointed out i was right in the first place and know my car better than they could but they admitted the seal on the slave cylinder was faulty and due to contamination the whole lot was ripped out and new parts put in most garages would have simply put the slave cylinder in and left the rest
[/quote]

What cost was there for replacing the clutch itself? did they charge you at all?

[quote name = 'catch']
You get good dealerships and bad dealerships, just like you get good independents and bad independents. You will usually find all that separates them as a rule is the hourly rates they charge.
[/Quote]

Tis a fair point Catch raises. Overall my dealers werent too bad, but then again they found a few ways to scrimp and save. i.e. I won a free service with them - took my car in, left it with them, on collecting, they had basically took a quick look over everything - nothing to comment, nothing done, nothing changed... baring in mind I had the fuel filter replaced only a few weeks before and was "advised" that the coolant could do with being replaced, and that the handbrake needed tightening - yet none of this was mentioned on that paperwork...

So even one good dealer, can find ways to save every penny they can. Good luck to them though, 01-04 exhaust on an 07 car :) genius :)

p.s Catch - I like the new quote in the signature!
artscot79
[quote name='jeebowhite' timestamp='1305799219' post='127997']
What cost was there for replacing the clutch itself? did they charge you at all?



Tis a fair point Catch raises. Overall my dealers werent too bad, but then again they found a few ways to scrimp and save. i.e. I won a free service with them - took my car in, left it with them, on collecting, they had basically took a quick look over everything - nothing to comment, nothing done, nothing changed... baring in mind I had the fuel filter replaced only a few weeks before and was "advised" that the coolant could do with being replaced, and that the handbrake needed tightening - yet none of this was mentioned on that paperwork...

So even one good dealer, can find ways to save every penny they can. Good luck to them though, 01-04 exhaust on an 07 car :) genius :)

p.s Catch - I like the new quote in the signature!
[/quote]

ide originally paid 380 for the whole kit to be done when it was replaced i wasnt charged a penny for it or the service they did knowing a few of the guys that work there they cant bull me with the car cos they know ide find out but its like a totally different car now clutch is sharp i had the 10 year coolant flush and change done for free as a sorry for the hassle gesture overall i cant complain its the first time they have made a mistake really
catch
[quote name='artscot79' timestamp='1305802017' post='128001']
ide originally paid 380 for the whole kit to be done when it was replaced i wasnt charged a penny for it or the service they did knowing a few of the guys that work there they cant bull me with the car cos they know ide find out but its like a totally different car now clutch is sharp i had the 10 year coolant flush and change done for free as a sorry for the hassle gesture overall i cant complain its the first time they have made a mistake really
[/quote]

There you go........a result

Secret is don't let it get personal, [b]making love to the wife is personal every thing else is just business[/b]. Artscot79 argued the point and was proved right, they fessed up, put it right and as a gesture of good will did a freeby on top.

Edit: Jeeb hows your motor running ......up and down the highway...
jeebowhite
[quote name='catch' timestamp='1305814834' post='128021']
There you go........a result

Secret is don't let it get personal, [b]making love to the wife is personal every thing else is just business[/b]. Artscot79 argued the point and was proved right, they fessed up, put it right and as a gesture of good will did a freeby on top.

Edit: Jeeb hows your motor running ......up and down the highway...
[/quote]

Definately a good result overall! it makes it worthwhile going to a dealer when you get some freebies like that!

Catch - I believe it may be time to update my old "au revoir focus" thread when I get a few minutes :)
artscot79
[quote name='jeebowhite' timestamp='1305891214' post='128149']
Definately a good result overall! it makes it worthwhile going to a dealer when you get some freebies like that!

Catch - I believe it may be time to update my old "au revoir focus" thread when I get a few minutes :)
[/quote]

jeebo ill be joining you in a few months with the au revoir focus time for a change and it wont be ford my list is hyundai kia honda nissan and mazda
jeebowhite
Well if you are interested in the Cee'd take a good look at my au revoir thread, and see if it helps you maje a call. I was looking dominantly at the Cee'd, there is also the Pro_Cee'd (sporty version) or mine is the family one. Other than that - the hyundaie i20 / i30 is about the same as the Focus size wise, Honda - I cant say other than the accord I know of many great replacements to the focus, for sort of "like for like" quality of the cars. Same for the Nissan really (personally I cant find one of the Nissans that I like the look of, plus I find the Juke is a face that would cause me to wakeup in the night screaming!

Mazda on the other hand, fantastic cars, but at more of a cost! the Mazda 5 / 6 is definately a good car to look at as a replacement to the Foci!


This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2014 Invision Power Services, Inc.

Warning: require_once(/var/www/applications/ipb/3.4.5/upload/sources/classes/class_email.php): failed to open stream: No such file or directory in /var/www/applications/ipb/3.4.5/upload/lofiversion/ipsclass.php on line 1615