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teejay28
[color="#000000"][size="4"][font="Comic Sans MS"][/font][/size][/color]
I have a New Ford Focus 1.6TD Titanium 5dr and in the last 4 weeks it has been back to the garage 3 times and on every occasion the stop start function has not been working, the first time it went back the RAc had to get me there as the car wouldn't start at all the other 2 occasions I had the car booked in to sort the stop start out.

All the garage appear to have done on each occasion is charge the battery and checked the engine and wiring but after about 2 days the stop start stops working yet again

Has anyone got any ideas what could be wrong and why the battery needs to be charged every time it goes in, I only got the car on 30th June this year
adzmcp
If the battery needs charging everytime I could be that. There was a very small batch built with the wrong battery. The stop start engine needs a special battery not a normal one. We had one in for the same reason few months back. Changed battery and all was fine
cuke
[quote name='teejay28' timestamp='1313719239' post='140612']
[color="#000000"][size="4"][font="Comic Sans MS"][/font][/size][/color]
I have a New Ford Focus 1.6TD Titanium 5dr and in the last 4 weeks it has been back to the garage 3 times and on every occasion the stop start function has not been working, the first time it went back the RAc had to get me there as the car wouldn't start at all the other 2 occasions I had the car booked in to sort the stop start out.

All the garage appear to have done on each occasion is charge the battery and checked the engine and wiring but after about 2 days the stop start stops working yet again

Has anyone got any ideas what could be wrong and why the battery needs to be charged every time it goes in, I only got the car on 30th June this year
[/quote]

Hi, when was your Focus built, early ones had issues with the fuel pump draining the battery...
Chris
adzmcp
The fuel pump draining battery was on petrols I think
teejay28
[size="4"][font="Comic Sans MS"][/font][/size]
The garage have said there was a recall to sort out the problem with the fuel pump working even if the car is parked up and turned off, they say they have sorted that problem so if thats right then it can't be the cause of the problems i'm having
tomo2001
I have exactly the same problem. Left car at dealers for past 2 weeks whilst on holiday. They have replaced 2 switches on clutch pedal, one switch on clutch master cylinder and ON/OFF switch on dashboard. Ford Field Service Engineer called in and looked at it for 3 days !! Apparently next component to try is the 'GEM' (General Electrical Module or something)in the fusebox ?

Anyone know the correct battery rating for Stop/Start in case the dealers are looking too deeply ?
Cheers
tomo2001
Update on mine, dealer phoned today and there is a Ford expert coming from Essex on the 14th who says he can fix my car. Didn't say how or anything, just he is confident he can resolve the stop/start issues. Perhaps it is a known problem ??
johnH
i like that he said "he knows whats wrongs and knows how to fix it" is it a knowledge is power thing? could he not tell the dealer and get your car fixed sooner?

i get that at work "oh i know whats wrong, i will fix it when i get there", "yeah how about you tell me, it will be faster"....you know what i mean.

anyways i hope you get this sorted mate.
tomo2001
Previous service visit the engineer said new GEM module was the next step but this new guy must be some sort of Guru cause he says the part is still on back order and he is not bringing it with him on the 14th !! I will repost after the 14th..............
Will Clark IOM
Hmmm looking foward to hearing your results as I'm due to pick up a new focus with stop start on Saturday, tomo did you get to the bottom of the correct bettery which should be fitted??? Thanks for your help mate.
tomo2001
75AH is what the dealer said. Phoned mate up who's father has one that also suprisingly has stop/start issues but his is more down to the fact the system (on any manufacturer not just ford) is very, very tempremental. It has too many variables like outside temp, engine temp, battery voltage etc. etc.

One BMW owner I know says he wishes his 5 series was like my Focus system (in-operable) cause it drives him nuts LOL.
cuke
Hi, the variables are in the manual aren't they:

"The system may not shut down the
engine under certain conditions, for
example:
To maintain the interior climate.
Low battery voltage.
The outside temperature is too low or too high.
The driver's door has been opened.
Low engine operating temperature.
Low brake system vacuum.
If a road speed of 10 kph (6 mph) has not been exceeded".

Do any of these apply?
Chris
tomo2001
[quote name='cuke' timestamp='1314794633' post='142170']
Hi, the variables are in the manual aren't they:

"The system may not shut down the
engine under certain conditions, for
example:
• To maintain the interior climate.
• Low battery voltage.
• The outside temperature is too low or too high.
• The driver's door has been opened.
• Low engine operating temperature.
• Low brake system vacuum.
• If a road speed of 10 kph (6 mph) has not been exceeded".

Do any of these apply?
Chris
[/quote]

Every time I run the car?? Difficult to tell. The first time the system should cut in the manual override button on the dash lights up OFF and stays that way. If the above conditions are inhibiting the function I would expect that once the system meets the above criteria it should then start to operate. Mine just stays switched OFF. Doesn't matter if you do a 2 mile journey or a 200 mile journey. It doesn't work.
cuke
Hi, well if it is any help I get mine tomorrow so we should be able to make a comparison...
Chis
tomo2001
[quote name='cuke' timestamp='1314818009' post='142234']
Hi, well if it is any help I get mine tomorrow so we should be able to make a comparison...
Chis
[/quote]


Went down the 1.6 route as well then ?
cuke
Hi, 1.6 Ecoboost, yes...
Chris
Will Clark IOM
Tomo what mpg or you getting and what type of roads do you tend to use???
tomo2001
[quote name='Will Clark IOM' timestamp='1314824497' post='142262']
Tomo what mpg or you getting and what type of roads do you tend to use???
[/quote]

Use mostly Motorways and A roads. According to fuel computer, at the moment average is around 46 mpg. Car now has 2200 miles on. I need to fill up tomorrow so will brim it and do a more controlled measurement rather than relying on what the car is telling me.
Will Clark IOM
Nice one mate, gives me something to measure up to when I get mine.
cuke
Hi,had the opportuninty to use it a couple of times today, seems ok to me...
Chris
teejay28
[size="4"][font="Comic Sans MS"][/font][/size]well mines back in the garage again si hopefully i'll have some information when I eventually pick it up, at the moment i'm thinking it's not the stop start thats faulty but it's a battery problem as the garage have charged it 3 times now in about 5 weeks now there has to be a reason why they have to keep charging it everytime they look at it
teejay28
[size="4"][font="Comic Sans MS"][/font][/size]Well I still haven't got the car back from the garage but the latest news from the garage is not only does stop start not when the air conditioning is on but now it doesn't work if you have the hearter set to the lowest temp it can go, can't wait to get it back and find out if it keeps working.

I'll update as soon as I get the car back and have it for the normal 48 hours before it stops working again
cuke
Hi, mine works fine when the A/C is on, it does, however it does start the engine up again when the temperature inside the cabin begins to rise. I can also understand the bit about the lowest heater setting, which it should not be set to anyway in normal use, something that the manual alludes too. Maybe if you keep you A/C set to that then this is the cause of your problem.
Chris
tomo2001
Pee'd off - dealer phoned at 16:00, technician cancelled repair on Stop/Start system and advised earliest date of 28th September. Anyone know who to moan to at Ford ?? (For what it's worth)
cuke
Hi, Ford CS, 0845 841 1111, although don't hold your breath. Did the dealership give a reason for the delay? No help to you I know but mine is working flawlessly...
Chris
tomo2001
[quote name='cuke' timestamp='1315982184' post='144086']
Hi, Ford CS, 0845 841 1111, although don't hold your breath. Did the dealership give a reason for the delay? No help to you I know but mine is working flawlessly...
Chris
[/quote]

Chris

One other thing, don't know if it is connected to the stop/start issue but sometimes when you get in the car, you get a message 'Press Clutch To Start'. Even when you press the clutch pedal, this message sometimes then pops up saying 'Press Clutch And Brake To Start', you press the start button and then the original message will pop up again. To start the car you must then lift the clutch and push it down again.

Seen anything like this ??
cuke
Hi, then surely it must be the switch on the clutch...
Chris
tomo2001
[quote name='cuke' timestamp='1316015395' post='144155']
Hi, then surely it must be the switch on the clutch...
Chris
[/quote]

The dealer has changed all those, thats why they're looking now at the GEM module - apparently all the connections go there. The 'Master Tech' who's coming is bringing all the parts to try including a complete pedal assembly
cuke
Hi, I guess its the same old thing with new technology, until it does go wrong they can't know how to fix it...
Chris
teejay28
[font="Comic Sans MS"][/font][size="4"][/size]Well i've got the car back and have for a week now and believe it or not the stop start has worked almost every time i've stopped and yet the garage say they have done nothing to the car except check the battery on 2 consecutive days and yet everytime before they had to charge the battery it looks like they don't know what they are doing or they can't tell the customer the truth.

All I have found out about the problem is what i've been told by Ford is that the stop start doesn't work if the heater is set to the lowest temp (mine had been set to 15 degree's from day 1) or if you have the air conditioning turned on even though I hadn't used the air conditioning so now I change the Focus for a C=Max on Tuesday and hopefully there will be no more problems as the C-Max is only a Zetec
tomo2001
[quote name='teejay28' timestamp='1316307675' post='144566']
[font="Comic Sans MS"][/font][size="4"][/size]Well i've got the car back and have for a week now and believe it or not the stop start has worked almost every time i've stopped and yet the garage say they have done nothing to the car except check the battery on 2 consecutive days and yet everytime before they had to charge the battery it looks like they don't know what they are doing or they can't tell the customer the truth.

All I have found out about the problem is what i've been told by Ford is that the stop start doesn't work if the heater is set to the lowest temp (mine had been set to 15 degree's from day 1) or if you have the air conditioning turned on even though I hadn't used the air conditioning so now I change the Focus for a C=Max on Tuesday and hopefully there will be no more problems as the C-Max is only a Zetec
[/quote]

You rejected the car and changed for a C-Max ?
cuke
Hi, the start stop will not operate when the CC is set low, the manual clearly says this and says the ideal temp setting should be set to 22c. On my car the start stop restarts itself if the cabin temp gets too high...
Chris
teejay28
[font="Comic Sans MS"][/font][size="4"][/size]Hi Chris the problem according to the garage was if the heater (not A/C) was set to the lowest temp the stop start wouldn't work also if the A/C was in use it wouldn't work, I don't know about the A/C as I hardly ever used it but the temp on the heater had been set to the lowest from the day I picked the car up and everytine it came out of the garage stop start worked fine for upto 48 hours then stopped working again.

I was fed up of going back to the garage every other week and even the garage staff were saying see you next week that I decided to hand the Focus back and changed it for the C-Max Zetec instead and personally I have found it to be a better car to drive
cuke
Hi, well I can only repeat what the manual says, thus it would have interfered with the stop start and caused the issue you were having. Anyway, now you are happy with your car that's the main thing, I'm sure you do know that the C-Max is just a Focus with a different body...
Chris
tomo2001
Update on mine with the stop/start issue. Picking car up tomorrow as now fixed, dealer has fitted complete pedal assembly as not actuating limit switches correctly. Dealer has driven it for 2 days on test and seems to be woring correctly.

Had a C-Max loaner (11 plate), agree with teejay28 - better drive than new focus IMHO.
cuke
Hi, what do you mean by better drive, is it harder or softer, turn in better or worse, change of direction, and was it on the same size of wheels?
Chris
tomo2001
[quote name='cuke' timestamp='1318179737' post='147663']
Hi, what do you mean by better drive, is it harder or softer, turn in better or worse, change of direction, and was it on the same size of wheels?
Chris
[/quote]

Comfier ride both in seating and suspension, better turn in, sharper steering and better turning circle but admittedly it's on 17's not 18's. It is however the Mk2.5 so styling more dated and interior much better quality on my new Focus. C-Max Has lots of interior trim rattles as well, particularly from the built in sun blinds. But overall, improved visibility is the biggest plus and would certainly consider one of these next time round. Do miss some of the toys on the new car as well.
colinben
[quote name='tomo2001' timestamp='1318180346' post='147665']
Comfier ride both in seating and suspension, better turn in, sharper steering and better turning circle but admittedly it's on 17's not 18's. It is however the Mk2.5 so styling more dated and interior much better quality on my new Focus. C-Max Has lots of interior trim rattles as well, particularly from the built in sun blinds. But overall, improved visibility is the biggest plus and would certainly consider one of these next time round. Do miss some of the toys on the new car as well.
[/quote]
That's interesting to know as I am thinking of buying the new focus. Colin.
tomo2001
[quote name='colinben' timestamp='1318240857' post='147747']
That's interesting to know as I am thinking of buying the new focus. Colin.
[/quote]

Hi Colin

I wouldn't rule out the C-Max, I suggest you test drive both. C-Max feels much bigger and the boot blinds that of the New Focus. Depends whether you want the space or not ?
colinben
[quote name='tomo2001' timestamp='1318241858' post='147749']
Hi Colin

I wouldn't rule out the C-Max, I suggest you test drive both. C-Max feels much bigger and the boot blinds that of the New Focus. Depends whether you want the space or not ?
[/quote]
Thanks for the reply, I had a Mondeo before my current car Fiesta 1.6 and although I like the fiesta just a little under powered for me. Was thinking of the 16 eco boost in the focus but would not rule out the c max.
On another subject maybe Cuke could answer this I bought the Fiesta from Buy a car on line supermarket what was the waiting time you had Chris for your Focus.
Colin.
cuke
[quote name='tomo2001' timestamp='1318180346' post='147665']
Comfier ride both in seating and suspension, better turn in, sharper steering and better turning circle but admittedly it's on 17's not 18's. It is however the Mk2.5 so styling more dated and interior much better quality on my new Focus. C-Max Has lots of interior trim rattles as well, particularly from the built in sun blinds. But overall, improved visibility is the biggest plus and would certainly consider one of these next time round. Do miss some of the toys on the new car as well.
[/quote]

Hi, you are comparing the Mk3 Focus aren't you? I cannot believe the C-Max is better as the chassis and suspension components are exactly the same as the Focus and all road tests I've read say it is good but has slightly more body roll than the Focus has. I also find the 18" wheels fine, much better than the ride that was on the Mk4 Mondeo with the same.
Chris
cuke
[quote name='colinben' timestamp='1318242415' post='147750']
Thanks for the reply, I had a Mondeo before my current car Fiesta 1.6 and although I like the fiesta just a little under powered for me. Was thinking of the 16 eco boost in the focus but would not rule out the c max.
On another subject maybe Cuke could answer this I bought the Fiesta from Buy a car on line supermarket what was the waiting time you had Chris for your Focus.
Colin.
[/quote]

Hi, I ended up getting mine from the local main dealership, just around the corner from my house so it made more sense. Signed the order on the 22/06/2001, car arrived at the dealership on the 18/08/2011, I picked it up on the 1/9/11 for obvious reasons...
Chris
tomo2001
Changing the subject, seen as though this is a stop/start thread. Got car back and system now functioning. Dealer fitted new clutch pedal assembly so if anyone else experiences failure of the system this is one possible root cause.
ChristopherRingham
[quote name='teejay28' timestamp='1318030885' post='147503']
[font="Comic Sans MS"][/font][size="4"][/size]Hi Chris the problem according to the garage was if the heater (not A/C) was set to the lowest temp the stop start wouldn't work also if the A/C was in use it wouldn't work, I don't know about the A/C as I hardly ever used it but the temp on the heater had been set to the lowest from the day I picked the car up and everytine it came out of the garage stop start worked fine for upto 48 hours then stopped working again.

I was fed up of going back to the garage every other week and even the garage staff were saying see you next week that I decided to hand the Focus back and changed it for the C-Max Zetec instead and personally I have found it to be a better car to drive
[/quote]

How the HELL have you managed that? Ford don't just condemn vehicles - we've had a Focus Sport back and forth to us since May which has had 3 hego sensors and numerous visits from the ford field engineer and they STILL won't condemn it?!?!?!?!
44Tony
[quote name='cuke' timestamp='1318249304' post='147765']
............. Signed the order on the 22/06/2001, car arrived at the dealership on the 18/08/2011, I picked it up on the 1/9/11 for obvious reasons...
Chris
[/quote]

Blimey, factory on go slow or what ;)
FocuSmith
I have just started having the same problem with my 1600 TDCI. Owned my car for 4 months now, and am used to the stop start system only working when there is no heat/aircon/lighting demands, etc. but it has just stopped working. Even after a long drive (200 miles) when everything is up to temperature, and battery well charged the engine no longer cuts out when car is at a standstill. Also if I press the on/off over-ride button, the dashboard "@" symbol doesn't illuminate anymore. I am sure the problem started to happen when I forgot to turn off ignition (after coming to a halt and the engine did cut out), before opening the driver door getting out and then turning off the ignition. So if anyone knows a trick or two to reset this function that is baffling my local dealers, I would be grateful.


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