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gc88
The love of my life has just broken.

Whilst turning left earlier, then front of the car clunked like it was testing the abs. I thought it was strange, rest of the journey was fine though.

Just driven it now, when I go round corners at 25mph+ there's a mechanical noise coming from the bonnet area.

It sounds like metal clanging, similar to when you do an emergency stop and the abs kicks in, or the traction control.

When I turn esp off, the fault stops. When I turn it back on the noise starts on the next corner and stops when I straihhten the wheel.

Ive just had 2 new tyres put on the back 2 days ago, could they have knocked something? Even though there were no symptoms on days 1 or 2?

Anyone had thos before or able to help?

I have 3 months until the car is 3 years old so just in warranty.

Shall I take it ford or tyre fitters first?

Thanksss
NorthSussex
[color=#0000ff][size=5][font=comic sans ms,cursive]I would talk to the tyre fitters first, they may wish to make sure it has nothing to do with their work, if they give their work the OK, then get it sorted under warranty by Ford.[/font][/size][/color]
Preee
You said tyres fitted to the back , so doubt it could be them , i would get it in as soon as possible to get it checked , sounds like something has broken.
jimrex
Wouldn't surprise me if the tyre monkeys have broken something... my dad managed to leave a well known tyre fitting place (the ones that fit them quickly, if you see what I mean) after having something done, and they hadn't tightened up the track rod ends! But you say it's the back, so take it in to Ford as it's still in warranty :)
gc88
They did quickly fit the tyres...

I know its unlikely that's its them but a coincidence..

Even if a back wheel is sending signals saying its lost traction?

Im not at one with cars...
Fastfordman
My car sometimes makes a clunking noise going around fast corners when the ESP light comes on. If yours only makes a noise with the ESP activated it sounds like its related to that but I am not sure of the cause.
gc88
It is that noise, but even happens when going slow now too, like I'm driving on ice.

Defo sounds shagged.
Fastfordman
Certaintly does not sound healthy.
artscot79
http://www.honestjohn.co.uk/forum/post/index.htm?t=84927 read this theres a well known esp fault with the focus to be brutaly honest any car ive had with esp has had the above fault hence why i chose one without
Preee
With only a few post's on here reguarding ESP fault and no Error code given, i hardly see it as a Common fault. Could easily be a sensor and not the pump.
artscot79
it is a common fault mate any dealer will tell you common enough that i knew not to get esp.
after the passat developed a fault i found out how common it is google it and you will see its not a ford only vw are just as bad .
usualy its the internal sensor in the pump meaning a new pump.
it affected cars up to a certain date i believe after this the pumps were modified mainly due to customer complaints a few posts here a lot more on other forums
stef123
Have you checked the front springs, sounds like one has snapped
gc88
Thanks people, to clarify a few things

1) it is a clattering type noise

2) it comes from the engine bay / front of the car area (i think)

3) it is 2 years 8 months old, 30k miles on the clock.)

4) works fine with ESP turned off

5) sounds awful (but dont think it affects the car at all) with ESP on (round corners)

6) No error lights come up and the ESP light stays off , never lights up until i turn it off manually

Also, if i take it to Ford to look at under warranty (i had this issue last time) .. They say that i have to pay £xx (75?) to hook it up to the diagnostics machine to get it checked before they can look at it and see what the fault is. Is this right / fair?Surely its not even 3 years old and is broken, they don't expect me to pay them to fix it..

Also i'll mention my aux belt starting to squeal to them as thats ment to last 100k miles + so i hear..
gc88
[quote name='stef123' timestamp='1344492532' post='199831']
Have you checked the front springs, sounds like one has snapped
[/quote]

Ive just had a look...they look ok - well no obvious splits. I can only see 2 bottom coils though, and that's with the wheel attached.

Surely if it was a split spring it would make the noise whether esp was on or off.

Whatver it is, I hope its covered on warranty..
artscot79
get it in asap the pumps if it was that can be 1300 quid so the diagnostic fee doesnt sound so bad does it? wont be a spring or suspension aux belts if squeeling bad usualy its stretched and needing replaced.

dont wait take it in now ive had friends with 1mnth left on the warranty take cars in the dealers take there time claim to fix it by the time they find the real cause surprise the warrantys ran out
Preee
My ford dealer has never charged me for putting it on the Diagnostic , they are trying to rip you off. Its Warranty work.
artscot79
true its under warranty still so if diagnostics are required thats on there head just as well pree pointed that out i didnt even think about that one
Preee
I took my car in last week , due to "my mind" telling me i had a noise coming from the engine bay when touching the accelerator .
I booked it in and waited , 20 minutes later they came and said the noise was standard air intake noise and invited me down to the workshop , where it was connected to the IDS.
They not only fully explained what i was hearing but did a full health check on the car while i was there.
No Charge what so ever , even though i had requested a check.
Furrows Ford in Telford , are great.
On another occasion when i asked them about my ESP switch "not warranty work" they only charged me 30 minutes hook up for IDS.

NorthSussex
[color=#0000ff][size=5][font=comic sans ms,cursive]Are we being ripped off with the cost of these parts? This ESP pump can't cost £1300 to manufacture and fit! Car manufactures are another group of bloodsuckers to join Bankers and Politicians. :( [/font][/size][/color]
gc88
Ford said if they use the machinr and its not warranty issues then ill be charged.

If they dont find anything they will strip the car looking for a fault, if I'm charged or not depends on whats found...

Useful.

Quickfit linked it up to a diagnostic mahibe and no faults stored. They say no sensors or anythibg at the rear to knock off either.
gc88
Fixed.

Night time x
NorthSussex
[quote name='gc88' timestamp='1344507544' post='199870']
Fixed.

Night time x
[/quote]

[color=#0000ff][size=5][font=comic sans ms,cursive]Gav, don't keep us in suspense, what caused your noise? :wacko: [/font][/size][/color]
Pitmonster
[quote name='gc88' timestamp='1344494988' post='199835']
Also, if i take it to Ford to look at under warranty (i had this issue last time) .. They say that i have to pay £xx (75?) to hook it up to the diagnostics machine to get it checked before they can look at it and see what the fault is. Is this right / fair?Surely its not even 3 years old and is broken, they don't expect me to pay them to fix it..
[/quote]
For a car that's under warranty, you should not have to pay a penny - even for the diagnostics.

I they want cash up front, tell them to stick it up their arse. Get the dealer manager, and in a loud voice in the middle of the busy showroom instruct them to call Ford UK immediately, and tell them you're phoning BBC Watchdog and also Which magazine.

I had this with my mum's Panda a few years ago. Dealer wanted money up front to diagnose, I argued in the middle of a busy showroom (lots of looks from potential buyers), they called Fiat HQ who miraculously waived the fee as a 'gesture of good will'
ijustwantafile
[quote name='gc88' timestamp='1344499821' post='199853']

Quickfit
[/quote]

Sorry if anyone here works for quickfit but I don't trust these idiots to do work on my car.

My old 52 reg fiesta I took in to get the tracking fixed as I knew it was off from driving straight on a motorway with a steering wheel turned half way.
They said all was fixed went for a drive in it and was still out. went back made them check it again. then said it was all fine.

Took it to a more expensive small business type garage they said the tracking was rusted up and they had to do some stuff to free it so they could adjust it. basically quick fit did nothing to my car and charged me for it.

I'd never go back there again for work on my car! I did although go to a different quick fit as I needed a MOT doing that day and they were cheap and I know the car is fine and they aren't doing any work to it.


As for staying on topic, best to go just to ford straight off if its in warranty it will cost you nothing. Then make sure they mark it down as the day you took it in for this fault and not mark it down as the day you drive off with a fixed car which could be out of warranty and expect to charge you for it.
gc88
[quote name='NorthSussex' timestamp='1344509061' post='199878']


[color=#0000ff][size=5][font=comic sans ms,cursive]Gav, don't keep us in suspense, what caused your noise? :wacko: [/font][/size][/color]
[/quote]

Haha sleep was my priority!
Well I tool it to kwikfit who seemed very helpful. They refused to take the back wheels off and check them as "theres no sensors at the back, nothing could have gone wrong"

After a bit of arguing they used their diagnostics and said no codes wrong. I tool them for a drive and they said it defo doesn't sound right, but wasn't them.

So I took it to ford and met the most helpful man ever. No mention of money or anything. He came out for a 20 minute drive with me and heard the noises.

He said it sounds lime the hydraulic pressurised for the abs pump was pressurising for some reason. He couldn't say why straight away as it was the first time he'd heard it, esp with no esp light flashing.

He couldnt understand how kwikfit said there are no sensors on the back wheel, and showed me them (they aren't exacitly well hidden - ill be goog back to kwikfit to show it to them!)
He hooked it up and checked sensors and stuff I think, then took the ne tyres and put them at the front and old ones one the back (still about 4 mm on the old ones) he couldn't understand why kwikfit let me drive it with new ones on the back.

And doing that alone seems to have fixed it....so quite easy and minor fix. If only I knew...

Oh and I checked the new tyres pressure before I went there, back left was 30, back right was 46. Kiwkfit..

So they'll definately be talked to when I stop the night shifts I'm on (always happens at the worst time)



As for the squeeky belt area, that is only kept covered for 1 year apparently. Thy need the car there for a cold start up so they can hear the noise. If its a belt squeek, I have to pay. If its a pulley I don't have to. (Sods law means its a belt squeek)

Thanks for all your help and tips!

IN MY OPINION the saying "you can't get kwiker than a kwikfit fitter" sounds more True if you subsitute some k and f's for s's...
Steven33
the amount of bed press kwikfit get on loads of forums makes you wonder just how bad they are (not that i'd ever go to them anyway!) glad you got it sorted mate, seems really weird though that just swapping the wheels around seemed to fix it! :wacko:

out of interest, what ford garage did you take it too? (glad to know there are some helpful ford garages out there!)
Stoney871
The last time I took a car to Kwik-Fit they refused to rotate my tyres for me and when I insisted they informed me my lock nuts were the wrong thread even though they were original Ford ones.
They were trying to refuse to fit any wheels back on to my car until I bought replacements from the spares shop across the road. (strange that... Kickbacks?).
A few heated words were passed both directions.
Never been back to them since.
gc88
[quote name='Steven33' timestamp='1344540248' post='199990']
the amount of bed press kwikfit get on loads of forums makes you wonder just how bad they are (not that i'd ever go to them anyway!) glad you got it sorted mate, seems really weird though that just swapping the wheels around seemed to fix it! :wacko:

out of interest, what ford garage did you take it too? (glad to know there are some helpful ford garages out there!)
[/quote]

Skyford in Hemel.

Theyve been helpful before and were helpful this time, despite the phone call to them being rushed (but I think he was booking a car in for a mot at the same time)

They looked atthe car, showed me everything, checked the underneath of the car whilst it was up and really nice all over!


And stoney, I've been put off them for life. Even if no one can price match them...
Steven33
i found ats euromaster to be pretty good tbh, i ended up insuring my tyres (for like a fiver each) because I seemed to be going through a phase of constantly getting punctures and sure enough I got another one and they replaced the week old tyre no problems. I also popped in once to get the balancing checked and done it free of charge. The guy also spent a good hour and a half fixing my tracking (including having to get an acetylene torch to it) due to the wheels being 12 (!) degrees out. Despite me paying to have it 'sorted' a few weeks previous at a different garage. That was a few years ago mind you and in Reading. Cant speak for all of them.
Pitmonster
I find National are cheaper than KF, plus there's a branch 2 streets away from me and they do a good job.
stef123
what gets me and i do apologise for going off topic a bit...if kwik fit as so bad (which they are) then how are they still in existance? everyone complains about them but still plenty folk using them?

i have and will never take a car to them! not even my wheel barrow in fact!
Preee
[quote name='stef123' timestamp='1344542873' post='200007']
what gets me and i do apologise for going off topic a bit...if kwik fit as so bad (which they are) then how are they still in existance? everyone complains about them but still plenty folk using them?

i have and will never take a car to them! not even my wheel barrow in fact!
[/quote]

I think people go there because the think Kwik means they are going to be in/out in minutes , problem is they to kwik and make bad mistakes.

I called them once for some specific tyres , they said they had them in and gave a good price , i turned up and then they said they only had one and quoted the next grade up .
i never even answered i just smirked and left .lol


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