Last month I started to look for a new car. I wanted a 1.4 tdci.
I went to Bristol Street Motors first because I was interested in a car they had.
As soon as the saleman spotted me, he asked me what I was looking for. I told him what I wanted and he asked me in to the showroom. He took my details, address, phone number etc. We then went outside to value my car for part-exchange, then I drove it with me (a short distance) driving first then him driving it. We went back inside the showroom and he asked me to sit down, he went away somewhere, after a long time he came back and he said I would get £600 for it. I told him I wanted at least £1000 for it but he couldn't do it because of the condition of the car (some chips on the bonnet, different colour paint on wheel arch near fuel cover.)
He then asked me if I wanted to look at the 1.6 outside (which had done 66k), I said "yes", I sat in the vehicle and then he asked me if I wanted to take it out for a test drive. Afterwards he asked if I liked it, I said "yes, but I'm not interested in buying THIS car".
We then went back into the showroom to his desk and he went away to price up the 1.6. He came back and gave me a load of crap about GAP, a finish they use on every vehicle called DiamondBrite and some other stuff.
I then told him that I didn't want GAP and the DiamondBrite. And that I wanted 2 years warranty. He then quoted me around £8400 for it.
I told him that I wasn't interested in buying that vehicle and I was ONLY interested in the 1.4 which they didn't have. He told me that they would have to bring the 1.4 over to their showroom and that it would cost them. He told me that if they brought the 1.4 over from wherever it was, I would have to buy the car.
Its stupid to think they can get away with it and once they bring it over they'll automatically presume that I'll buy that vehicle.
Anyway, I finally AFTER 3 BLOOMING HOURS I walked out.
I had seen another vehicle at Keighley Ford and I decided to go and see it a week later. I arrived at Keighley Ford and after 3 minutes a guy came out and asked me if I needed any help, I replied "no not just yet". He replied saying "I'll be inside if you need me". A nice guy I thought.
After I looked at the cars, I spotted two I was interested in. I opted for the 3door (there was also a 5door). I went inside and spoke to the person and I told him I was interested in a vehicle, we walked outside and I he went back inside to get the keys. I noticed the price of the vehicle was £300 more than that on the website, he said he would go with the cheaper website price. I sat inside the 1.4 and said I liked it very much. I got out and he asked if I wanted a test drive. I said "yes". After we came back and both got outside. He asked me if I could sell me it. I replied saying "If the price is right".
We both went inside the showroom to his desk. Took my details and asked for my keys to my car. He came back, went to away for a few minutes upstairs, Then he came back saying that I would get £1120 for MY car. I was shocked!!
He worked it all out. I said to him that I wanted 2 years warranty and he gave me a discount price, which was very good of him!
The total cost of the vehicle was cheaper than I thought it would be and I bought the 1.4.
He even filled the car up a 1/4 full then I didn't have to buy any fuel as soon as I pick the car up.
I just wished I had gone to Keighley Ford in the first place and not anywhere else!
Now I'm a proud owner of a Ford Fiesta 1.4 TDCi Titanium with 25,600 miles in the clock. :D
I wouldn't recomment Bristol Street Motors to anyone!