Can anyone help diagnose why our July 2007 S-Max is soaking wet? We discovered it sodden under the drivers mat, then found the floor chamber of the seat behind (where the wheel repair kit is stored) was also sodden. Have taken the car to Ford Dealer who have stripped it and found it soaking from front to back that side. They say the windscreen is leaking - we find that hard to believe.
We have googled ourselves to death and wonder is it the pollen filter seal (replaced at service in April) or the Air Con either blocked pipes or unit discharging into the car or could it be overflow because the bonnet drains are blocked?
Would really appreciate if anyone has any knowledge about this problem or can confirm if its likely the factory fitted windscreen can suddenly fail after 2 years and 3 months.
Ford say water ingress is not covered under warrranty, but our book doesn't say that.
Any help really appreciated.