Hazel, I had the same experience. The manual advertises i-pod compatibility but when you read the fine print in the manual that comes with the car, it states that it only works with ipods in mass storage mode. This means its not going to work with your iphone or ipod touch or any of those. I think this is blatant false advertising on behalf of ford and even if they have done nothing illigal, do they think they will be scoring any points with customers who thereafter find out that they have been misled? I dont own an ipod (although I had thought of buying one just to, as you describe, have my entire collection at my fingertips) so I am not that upset, but I realy didnt expect to be misled like this. P.S. I went to a Honda dealer today and they pull this stunt with their civics. Vynz.