Ford Owners Club - Ford Forums Messages
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In law all goods must be fit for purpose and 1 year on a multi thousand pound car is not fit for purpose send them an e mail telling them your going to take them to court because the items are not fit for the use they have been manufactured, do Ford expect a new steering wheel to be fitted every year? You will almost certainly get it replaced or if not take them to the small claims court it's cheap and you will win, I have done it many times for similar things I even won on a caravan that was 6 years old as the judge said it should last longer then 6 years. Do not back down.