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SamandMark

Budding Enthusiast
  • Content count

    21
  • Joined

  • Last visited

About SamandMark

  • Rank
    Member

Contact Methods

  • First Name Sam

Profile Information

  • Gender* Female
  • Ford Model 2.0 Titanium
  • Ford Year 2006
  • UK/Ireland Location Derbyshire
  • Annual Mileage 20,001 to 25,000
  • Interests Travel
    Food & Drink
    Entertainment
    Sports & Leisure
  1. Getting Our Money Back?

    Thanks Stoney :) No, no apology, no compensation, no nothing.... infact the owner of the garage, who was there when we turned up to pick our car up, hid out the way and left it to his other lad to hand the keys back and explain what had been done! What a coward!
  2. Getting Our Money Back?

    Well we took our Mondeo to the garage we got it from yesterday dinner time. It went off to TC Harrison's, for the ECU update....Garage collected it this morning, which it was then taken to the motor engineer that the garage use, to be told there was nothing else wrong with it...We have picked it up at tea time today, it seems to be running a lot better, with minimum engine noise, so it looks like the ECU was causing the other issue with it possibly? :)
  3. Getting Our Money Back?

    Thanks very much for your advice Artherdaily :) We have decided not to pursue getting our previous Mondeo back, really it's pointless. We are going to give the dealer a chance to rectify the problems we have, which as you say, if they are sorted, we have a good car. Its just so hard to stay nice, after being put in this position, however I have taken on board what you have said, so I will be nice for now, unless the problems continue after they have had the chance to fix them. Thanks again, Sam and Mark.
  4. FOC Age group Poll!

    I am 32, 33 this July, my hubby is 43 :)
  5. Getting Our Money Back?

    Just a bit of an update. Have spoken to one of the lads at the garage we got our current Mondeo from today, they are going to get it in, and send it to a Ford dealership to have the ECU updated, mid week, next week. Not sure who they are going to get to look at the other issue's!! Will make sure we know once we drop it off. I think the owner of the garage must know how we feel about it....I didn't want to mention things to the lad I spoke to, but after he rung me back, after clarifying with his boss what was what, I made sure I told him how I felt about things, bizarrely enough this poor lad agreed with me, lol. However want to add, we have noticed something else with the car. When you press the clutch pedal, there's a pretty bad rattling engine noise, but when you release the clutch pedal, the noise gets less. Any idea's what this could be? Thanks all. Sam and Mark.
  6. Do I Buy A Mk3 Mondeo?!

    Hi Gavin, I'm not experienced in giving this type of advice, I'm sure you won't be waiting long for someone to come along who knows more than me, lol. However we have had 6 Mondeo's and to be honest, I wouldn't look at anything else now, even though we are having problems with our current one. I guess its just the same as any other make of car, they all have there problems. All the best in your search though. Sam and Mark.
  7. Getting Our Money Back?

    Yes, thats exactly what it does. Thanks for the link, off to have a read now :)
  8. Getting Our Money Back?

    Again thanks so much Rojariggs :) We have owned a 07 plate Mondeo, which was a Zetec, diesel, always had diesel Mondeo's. The engine on our current one, definately sounds a lot louder than any of our other Mondeo's. Every now and then, there's a slight rattle/vibration you can hear when the engine is running. Can't really recall feeling vibration through the clutch pedal on any of the other Mondeo's, however its never something I've thought about until now. We do have a spare remote key and I believe the central locking is exactly the same with that one, but will double check that later when hubby gets home. I'm going to write down your advice on these problems too, so I can take it with me when we go back to see the dealer tomorrow :)
  9. Getting Our Money Back?

    Thank you Rojariggs, really helpful advice :) There is another thread on here I started with some info on the problems (thread called Bizarre start up and other) The problems we are experiencing with the car are; 1) When starting the car (Cold or hot engine......Was at first only happening when the engine was hot, now its all the time) its not firing up correctly, it takes between 5-15 seconds to properly kick in, in this space of 5-15 secs, the engine management light is staying on, which then goes off when the car is running correctly. 2) Sometimes it refuses to go in to reverse, 1st and 2nd gear. Reverse gear, the gearbox seems to lock, as though there is no gear for it to go in to. 3) Engine noise, very loud, even for a diesel. 4) Lock to lift the bonnet up, is not releasing as it should, so have to really fiddle about with it. 5) There is a slight vibration through the clutch pedal. 6) Central locking, having to press the key fob 2 or 3 times to unlock all the doors.
  10. Getting Our Money Back?

    Thanks Ijustwantafile. Unfortunately we don't really know anyone, who knows more about cars. The dealer is going to get my honest opinion, customers in ear shot or not, this is no way to do business in my eyes... We will never buy a car from him again thats for sure!
  11. Getting Our Money Back?

    Thanks Pragmatix. We only have the receipt from what we paid extra for this current bag of nails That is exactly how I'm going to describe this one, when I see the dealer. We sold him a perfectly good car, to end up with this :( If I've heard nothing by tomorrow, I will be phoning Trading standards and see if I can take it further. He will also be told, if he doesn't sort it asap (by the middle of next week) we will be taking it to Ford to be sorted out, and he will foot the bill.
  12. Getting Our Money Back?

    Sorry Admin, can you delete this one, posted twice, thank you :)
  13. Sorry if not posted this in the right part of the Forum. Just moving on from our last thread, about the problems we have with our recently purchased Mondeo. Do we have any rights, to get our money, old Mondeo back? Basically we are still waiting for the dealer at the garage to ring us, about getting the Mondeo we have just brought, back in for the work that needs doing to it. He reckoned he was going to call, to let us know when the courtesy car will be available, but still heard nothing. To be honest we're both (me and hubby) regretting part ex'ing our old Mondeo for this one, we seem to have bought a bag of nails, in replace of a Mondeo that had very few problems!! Our 7 days aren't up until this Saturday, but do we have to give the dealer a chance to put this one right? Also a bit gutted, we got £3,500 in part ex for our ST 54 reg, with 77200 miles on the clock, with FMDSH. The dealer's exact words to us 'I won't sell it, mileage is to high'.................He has advertised it on his website for £5,495.00.....Gutted isn't the word....We should NEVER have done this deal :( This is why a woman should never be given the choice, I agreed on the part ex and new car
  14. Sorry if not posted this in the right part of the Forum. Just moving on from our last thread, about the problems we have with our recently purchased Mondeo. Do we have any rights, to get our money, old Mondeo back? Basically we are still waiting for the dealer at the garage to ring us, about getting the Mondeo we have just brought, back in for the work that needs doing to it. He reckoned he was going to call, to let us know when the courtesy car will be available, but still heard nothing. To be honest we're both (me and hubby) regretting part ex'ing our old Mondeo for this one, we seem to have bought a bag of nails, in replace of a Mondeo that had very few problems!! Our 7 days aren't up until this Saturday, but do we have to give the dealer a chance to put this one right? Also a bit gutted, we got £3,500 in part ex for our ST 54 reg, with 77200 miles on the clock, with FMDSH. The dealer's exact words to us 'I won't sell it, mileage is to high'.................He has advertised it on his website for £5,495.00.....Gutted isn't the word....We should NEVER have done this deal :( This is why a woman should never be given the choice, I agreed on the part ex and new car
  15. Our's stay's red, unless the temp goes above 0'c which if up to 4'c it's yellow, above, it goes off :)