So I picked up my brand new Shadow Black ST3 apporoximately 4 weeks ago. I'm a bit of a clean freak with my car (but then again who isn't on here right?!?)
I toyed endlessly with the idea of not allowing ford to clean my car before picking it up, to avoid the dreaded dealer swirls. But in the end I decided against the idea and let Ford prepare it their way.
Well it turned out to be a mistake! When I collected the car it had dried in birds *****, the transportation stickers were only half ripped off, door shuts were caked in green sap and the paint had a few swirls. So I grumbled to the salesman who agreed it was no fit state to be handed over.
He swiftly got the dealer cleaners to get it spruced up, my car got whisked away for half an hour, where they must've taken sand paper to the car. It came back looking even worse than before.
I was not happy! So kindly asked to speak to the manager, in which time he couldn't apologise enough and we came to an agreement that I could take the car to a detailer of my choice who would correct the paintwork damage and Ford would cover the costs :)
I then booked the car in to Specialie Detailing in Cwmbran. Emilio is a great guy, very knowledgeable and eager to get started on my car. It was booked in for a 2 day enhancement detail costing an eye watering £400.
Ford gave me an eco sport diesel whilst my car was in the garage for 5 days which was a nice gesture. Not a bad car overall but a million miles away from my ST.
Speciale detailing ended up keeping my car in for 4 days to completely restore the paintwork as a pose to just enhancing it. They weren't overly busy and I had the courtesy car so made perfect sense to me.
Anyway here are the pictures of the car:
And a video of the reflections:
Overall so happy with how the car is looking now, especially considering it cost me nothing!