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Jumper

Budding Enthusiast
  • Content count

    3
  • Joined

  • Last visited

About Jumper

  • Rank
    Newbie

Contact Methods

  • First Name
    Ron

Profile Information

  • Gender*
    Male
  • Ford Model
    Fiesta 1.4 TDI Titanium
  • Ford Year
    2011
  • UK/Ireland Location
    Dorset
  • Annual Mileage
    0 to 5000
  1. Hi I had a brows through the forum but could not find a subject relating to the vastly different service costs when looking around to service my two Fords. Firstly this topic concerns only Ford Garages, not independent garages. I recently had my wife's Fiesta 1.4 diesel booked into the local garage for its major service I was quoted a price which I thought was a bit steep. I phoned around other Ford garages in the area and was amazed that I could get the same service done for £90 less. I went back to the original Ford garage who has serviced my Fords in the past. only to have the service manager say that he would match the lower price and give me the service at £90 less than I had been quoted originally??? As a side note during this visit the customer in front of me was arguing about the cost of his service. The Service manager did explain that their garage charged £100/HR labour and hinted that the other garages were probably charging less. I consider £100 /Hour excessive in the extreme as the mechanics are probably paid less than £15 /Hr. I know they are in business to make money but this seem outrageous. I have just within the last two weeks picked up my new car, a Mondeo Business Edition estate from Arnold Clark in Newcastle I mentioned the cost of servicing in my local garage and he looked at me as if I had two heads and gave me their service plan leaflet which gives a price which is half of which I am paying in the South of England. He could not understand how they get away with charging so much, and neither can I. Lastly why is it that whatever Ford garage you go to they charge you more for a service for a car which is less than 42 months old? OK comments please don't forget that this is only Ford dealers and there is two services normal and major service for it would seem up to 1800cc, 1801 to 2500cc, and 2501cc and above. My cars are diesel. It would be nice to build a picture or map of what Ford garages are working with a fair price structure and which garages are fleecing their customers. I think if all the Ford owners had this information you would see a migration away from the more expensive garages. Perhaps the Club site could provide a page indicating service prices at Ford dealers in the UK fed from the data provided by service receipts given by club members. What's your view. Thanks for reading my drip. Jumper
  2. Re my last post, my wife took the Fiesta into English Ford in Poole, (I was working so could not attend) The technician asked my wife what the problem was, she related the storey about the diesel in oil warning light comming on. He asked to see the service book which my wife showed him, he asked why the car was serviced in March rather than in May when it was a year old. My wife explained that as part of the purchase with Evans Halshaw they serviced the car prior to us picking the car up. They went to the car and the technician stated that "Ford use the diesel in oil warning light as a service light". He then said they have had this problem before and Ford are working on a master key to reset this. He then got into the car switched on the ignition and started to press the pedals, (clutch, brake, accelerator) at which point the fault light went out. he switched the ignition off then on again and the warning light remained out. He stated that if it was a diesel in oil fault, then the fault light would have come back on. The Tech told my wife that as the car was serviced in March then the service (Fault) light would probably appear again next March but by then they should have this "master reset key" When she asked him about the high oil level he said "dont worry about it" So there you have it, I have not heard anything like it , has anyone else had this "explanation " from a Ford dealer?
  3. Hi New to this site but I found it while doing a search for "Diesel in oil warning light on a Ford Fiesta 1.4 TDI Titanium". I purchased this car for my wife from Evans Halshaw in Preston and I live in Poole Dorset so there is not much chance of me taking it back to where I bought it. Anyway the car is an 11 plate with 6000 mls on the clock and Evans Halshaw serviced the car prior to us picking the car up in March this year. Tha car has been fine until yesterday when my wife reported to me that the Deisel in oil light was on. True enough the warning lamp was on I dipped the engine only to see that the oil level is about 1/2" above the full mark. Icalled ford assist who sent out the AA man who scratched his head and said "It will have to go into the dealers for them to sort it out" He had never seen this problem before. The car drives fine but I will get my wife to take it into Ford in Poole tomorrow to see what they say. I will get back and let you know the outcome. Incidently my wife is really hacked off, she had her last 1.4 petrol Fiesta for 10 years and it never broke down once. Jumper
  4. Welcome to the Ford forums Jumper :)