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Emz57

Budding Enthusiast
  • Content count

    8
  • Joined

  • Last visited

About Emz57

  • Rank
    Newbie

Contact Methods

  • First Name
    Emma

Profile Information

  • Gender*
    Female
  • Ford Model
    Focus 2010
  • Ford Year
    2010
  • UK/Ireland Location
    Hertfordshire
  • Annual Mileage
    10,001 to 15,000
  1. Does anyone know if the dpf filter in my 2010 focus is combined cat dpf it if its a dpf on its own?
  2. Mines back at the garage again, engine management light came on then went into limp mode after ford said they confused and reset the computer...? Had a call from ford customer service today after i sent a letter which said i was seeking legal advice...they said they are investigating the matter for me! Will have to wait and see what they say on Thursday ! Will keep you posted guys.
  3. Mines back at the garage again, engine management light came on then went into limp mode after ford said they confused and reset the computer...? Had a call from ford customer service today after i sent a letter which said i was seeking legal advice...they said they are investigating the matter for me! Will have to wait and see what they say on Thursday ! Will keep you posted guys.
  4. I have sent an email to them Wednesday but haven't heard back from them as if yet. I assume they may be investigating.
  5. Thank you tony, I'm just a bit wary of driving the car now, the engine light came on last week and then the engine malfunction message flashed up and the car went into limp mode. i brought it straight into them. they apprently set a different code in the computer to stop it from happening again and told me to keep driving it and just monitor the problem but then last night the engine light came on again on the dash so I've parked it up. !Removed! had enough! I want to see if they reply to my letter and email. I have done everything by the book but they are not interested.
  6. That's a problem, I bought the car second hand with 6000miles on the clock. they said that because i never purchased it from a main dealer I was again not considered loyal and was probably less likely to trade it in got a new car with them! I drive around 24 miles a day mostly 30/40mph then do 5 mins of motorway in the evenings. They said that this is not enough to get the dpf hot enough to burn all the soot away. It's been into them 3 times since May and been regenned and had the computer reset each time but replacement is the only option they have given me.
  7. Yeah that's mainly what I do but it does get a blast on the motorway at least once every 2 weeks. I'm just really !Removed! with fords lack of wanting to help after me having the service plan with them and only them servicing the car :(
  8. Hi guys I wonder if anyone can advise me on my problem. I own a 2010 ford focus 1.6 which has done 33000 miles. I started having problems just after my warranty expired in may 2013. Fords are not willing to help towards the replacement of the dpf because the car is out if warranty and they also mentioned they don't class me as a loyal customer as I bought the car 2nd hand when it only had 6000miles on the clock. They want £1252.40 to replace the dpf which I cannot afford. I have also only ever had the car serviced by the same ford dealer and have had a service plan with them for 3 years!!! Has anyone heard if a dpf going at such an early age ??? I have sent them a long old email but am yet to receive a reply. Any help would be much appreciated guys.
  9. Welcome to the Ford forums Emz57 :)