Ok ...first of all let me say that i love this site. Second of all i apologize if there is a topic for this i tried to find it but with no results. Ok, so the battery died on me 2 days ago. After I replaced it...the screen on the satnav says : Anti theft protection Vehicle Identification number (VIN) Please enter device PIN Offcourse i had that little card with pin on it, but removed it from my car when i got it....and have no idea where it is now....i know, dumb right? Now , somewhere i read that i should contact Ford trough their web site , and they are obligated to send it to me? Is that right , or am i in big trouble.