Hello, I think I may have a similar problem. However, when I twist the key to the left (anticlockwise/position 1) the bonnet pops up, but when i twist it the to the right (clockwise/position 2) the bonnet isn’t released. In fact when twisting the key to the right you can kind of feel a creaky vibration in the key. Does anyone have any ideas what might be going on? Is it the same problem? Do I have to buy a massive screwdriver (I hope so)? Any suggestions will be gratefully received!