Hope someone can get me out the dog house here! My girlfriends 2009 Zetec's bluetooth and USB froze up and stopped connecting within two weeks of her buying it. Today I finally got round to doing a bit of searching online and found that most people suggested resetting the module by simply disconnecting battery. I did this by removing the negative terminal, turning the ignition on and off and then reconnecting the terminal. When I turned the ignition back on I've found that none of the buttons work (Radio, Phone, aux etc) nothing except for the 'Menu' button, which lets me go in and change the clock as you'd expect. The voice control button also doesn't do anything. My first thought was it was something simlar to the older fiestas where you had to enter a code after a battery reset but doing a search I haven't been able to find anyone having the same issue. Any help/things to try would be great and much appreciated - she's not best pleased she has to drive to work tomorrow with no music!