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i am having the same problem, front wipers not working and I have a message on the dash board stating " Alarm service required" I located the horn sound unit under the passenger wheel arch but I couldn't unplug the unit, I stuck my arm up there as I can get to it but it doesn't seem to pull out. I don't want to use pliers and risk damage. You may know how to unplug it, as I read that you have managed to pull it out. How does this unplug? Is it a simple pull out or are there lugs to undo, I cannot feel any lugs. My car is an s-max 59 plate. Appreciate any help. Thanks