Ford Owners Club - Ford Forums Messages
FORD FAIR – SILVERSTONE – 6TH AUGUST 2017
Join us on the Ford Owners Club stand at Ford Fair, Silverstone on Sunday 6th August 2017.
We had virgin media broadband + Phone installed ~ a month and a half ago then got TV installed about a week ago. They made no mess or damage when they installed (even took off their boots before they came in) and were always friendly. We had a problem with the broadband being slow so I called up tech support and they sent an engineer out the next day. He fixed the problem right away (getting 4MB/s(!!)) now) - that megabytes not bits! They got the TV installed with no fuss and even complimented me on my choice of music hardware :D All in all I have had a great experience with VM - its a shame you have seen the flip side of their service. If you call CS on 150 and go to option 5 then option 1 (leaving VM) and tell them how badly they have treated you I'm willing to bet they will bend over backwards to convince you to stay!