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Try to provide 12V directly to the motor - just disconnect it from the central pillar and connect from there, I think it's pins 1 and 2 BUT DO CONFIRM BEFOREHAND PLEASE as am not sure of this!!! You may want to put say a 4A or 5A fuse in there as well to protect the motor just in case it's still good. If it doesn't work, then it's the motor itself, if it does, you probably have a short somewhere before the door. I had this problem and after some tries, the motor disengaged and it's working now.