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Usb Memory Stick Mp3 Problems


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#1 Tony_M

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Posted 08 February 2010 - 11:54 AM

Hi

Has anybody else suffered intermittent problems when trying to play MP3 music tracks from a memory stick via the AUX-USB port (described by Ford as "Connectivity" on p.189 of the MK.7 Fiesta handbook) on cars factory-fitted with the AUX-USB, Bluetooth, Voice Control option?

My dealer has now had my car back 3 times without success, even after loading a software update and replacing the USB connector and internal cable to the audio unit.

Briefly, and this happens either when plugging in the memory stick before or after switching on the radio, the audio unit displays either (1) "USB device initiallising please wait" as it should do, in which case pressing the AUX selector button correctly brings up the track info and starts playing, or (2) "USB device not supported", in which case when pressing AUX the display shows "Line in active" but no music, or (3) absolutely nothing happens at all, in which case pressing AUX either gives the same display info as (2) or ignores the AUX button completely and continues playing from the RADIO input. The 3 different reactions to plugging in the memory stick seem to be completely random, although it does go through phases of working OK and then deciding not to, or vice versa. Also, whether I use a USB2.0 extension cable or not doesn't seem to make much difference.

The memory stick is a San-Disk Cruzer Micro 16GB, purchased new Dec 2009, with its pre-loaded back-up software removed in case this was the cause, formatted with FAT32 file system, has no other files other than .mp3, has no playlists loaded, and a very simple 2-layer folder arrangement down to the actual .mp3 tracks. The flash memory-testing program H2testw v1.4 which fills up the stick with files and then reads/verifies them, reported no errors, a write speed of 4.60MB/sec and a read speed of 23.3 MB/sec. The more-important in this case read speed is therefore an average USB2.0 figure even though the write speed is slow.

I would be pleased to hear from anybody with any experience/solution/ideas on this, as I am naturally getting very fed up with this variable fault, which has very much taken the edge off the pleasure of having this new car, to the point when I sometimes wonder whether I made the right choice. Also, disappointingly, Ford Customer Services aren't any help either.

:(

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#2 Maffoo

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Posted 08 February 2010 - 12:25 PM

Have you tried using a different, smaller USB drive? 16gb might be too large a capacity (sounds strange I know, but some tech can't handle over 8gb)

#3 Tony_M

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Posted 08 February 2010 - 12:50 PM

Have you tried using a different, smaller USB drive? 16gb might be too large a capacity (sounds strange I know, but some tech can't handle over 8gb)


Hi Maffoo

Thanks for the quick suggestion - no, this 16GB stick was my first and is my one and only memory stick, bought especially for in-car music of my choice without the inconvenience of carrying around stacks of CDs, let alone unsafely attempting to change a CD whilst driving! I had originally intended to get the 8GB version, but typically Amazon put the price up hugely from one day to the next, which on the day made the 16GB only a little more expensive than the 8GB!

I see you haven't actually got your car yet - before splashing out on another smaller-capacity stick maybe I'll wait and see if anybody else with the USB option can shed any light on the problem, but many thanks. As you will be having the same option perhaps you will be able to get an idea too. As has been mentioned in other threads, the Fiesta handbook leaves a lot to be desired, and although I believe Ford have a list of known compatible Bluetooth mobiles and MP3 players, they don't seem to have a similar list for memory sticks, nor any warning regarding not using larger capacity ones.

#4 StewartM

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Posted 08 February 2010 - 12:54 PM

Short answer, yes !

I am using an 8MB stick, plugged straight into the USB socket and I am indeed getting the same random problems as yourself.

I have only had the car for 6 weeks, it is the first one I have had with a USB socket, so am still at the stage of experimenting, rather than calling out a problem. Like yourself I only have two levels of folder tree, the contents are a mix of RIPped CDs and what was YouTube Videos where I used a program to convert them to MP3.

Again, I emphasise the fact that its behaviour is totally random.

Stewart.

PS, The car is a Zetec 1.25 3 door in Avalon with Metallic Paint, the BT and radio upgrade and a spare wheel. Overall, I am delighted with it.

#5 Tony_M

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Posted 08 February 2010 - 02:39 PM

Thanks very much StewartM, it's very useful to know that you've got exactly the same random problem, even though you are no nearer a solution than I am. At least when I next speak to the dealer's workshop technician (cars are too hi-tech these days to call them mechanics) who has been working on it, I will be able to let him know, also Ford Customer Services, that other owners have exactly the same problem. Both have been suggesting that my problem was a unique, to them, one-off.

By the way, if you come back to this thread soon, Stewart, it would be interesting to know what is the make/model of your 8GB stick - is it by any chance another San-Disk? If it is, then it could possibly be an incompatibility problem between the Fiesta and San-Disk memory sticks only. I'm about to raise this possibility on the San-Disk Community Forum to see if anybody there has any answers/suggestions.

#6 KeithC

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Posted 08 February 2010 - 03:07 PM

I have had an 8GB stick in since last March and never had one problem with it. It's set up with each album in one folder. Not a clue what make it is but I have 2 USB sticks and they both work perfectly. Maybe there has been a software update that has caused the programs, my car has been nowhere near the dealers since I bought it so running the original software.

There was someone else last week who had a similar problem.

#7 slappyhaze

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Posted 08 February 2010 - 03:41 PM

Originally I was using a 8gb Sandisk Cruzer as my music source (still a trusty workhorse mind). However I noticed that, even as small as it is it can be knocked when going for the hand brake. Also the constant inserting/removal will weaken the clips a little each time making it drop connection regularly.

So, my solution:

http://usb.brando.co...892c041d15.html

I can't take all credit though as I learned about this cracking little device on this forum a few moths back. I loaded it up and now just leave it in there as it looks like part of the car.

I have noticed some USB sticks are more secure than others. It may be a Sandisk thing?

#8 StewartM

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Posted 08 February 2010 - 03:52 PM

Cheers Tony, the make appears to be 'integral', it's purple coloured, bought from PCWorld, nothing fancy, deliberately chosen as it has no security software on it.

Stewart.

#9 Tony_M

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Posted 08 February 2010 - 04:25 PM

Cheers Tony, the make appears to be 'integral', it's purple coloured, bought from PCWorld, nothing fancy, deliberately chosen as it has no security software on it.

Stewart.


Thanks for the info Stewart, I have an Integral USB SD camera card adapter/reader which works well into my PC, although the Fiesta has never recognised it - could be wrong file format for .mp3 music files.

#10 thesilverfox

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Posted 08 February 2010 - 05:37 PM

What file system are people formatting their USB drives to? FAT (16) or FAT 32?

#11 StewartM

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Posted 08 February 2010 - 05:47 PM

What file system are people formatting their USB drives to? FAT (16) or FAT 32?


FAT 32.

Stewart.

#12 thesilverfox

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Posted 08 February 2010 - 08:07 PM

FAT 32.

Stewart.


What does the audio manual say it will support? Also, when formatting, it may be important to specify the allocation unit size as something specific, rather than the default. I know this can be a problem with some brands of memory being read correctly by things other than a home PC.

#13 coysht

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Posted 08 February 2010 - 08:19 PM

http://usb.brando.com/eagletec-usb-nano-flash-drive_p00892c041d15.html

I can't take all credit though as I learned about this cracking little device on this forum a few moths back.


I think a :D might be appropriate at this point


and if it wasn't me you were refering to... one of these :unsure:

#14 slappyhaze

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Posted 08 February 2010 - 09:48 PM

I think a :D might be appropriate at this point


and if it wasn't me you were refering to... one of these :unsure:



It very well might've been you coysht. Thing is I was so excited to find it exists I didn't remember who told me. Have the credit anyway, unless someone else wants to claim it...

#15 KeithC

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Posted 09 February 2010 - 07:10 AM

What does the audio manual say it will support? Also, when formatting, it may be important to specify the allocation unit size as something specific, rather than the default. I know this can be a problem with some brands of memory being read correctly by things other than a home PC.


FAT32 and quick format worked a treat for me. As far as I'm aware it will only support FAT32.

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