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Lost All The Manuals


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#1 ford focus edge

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Posted 28 March 2010 - 10:03 AM

Hi all, as you might or might not know my dad picked up his st220 last friday and its been nothing but problems key of which has been the dealer.

We bought the car with a few proviso's on such as getting the bumper clip replaced etc and none of which was done which was suppose to be getting replaced yesterday and also we were supposed to be collecting the cars history folder and all the manual's etc..

Upon our arival at the dealership they had completly vanished into thin air, all the cars were gone, building gutted everything all that was there was a bunch of angry customers some of whom had payed full for there car and were going to collect it that day!!. So this has left us with a car that has no keeper because we dont have the V5 (think its called that) no service books no log book radio code or manual basically we have f all.

We've been onto trading standards etc and the dvla are sending us a brand new v5 to fill in so we can tax the car and get it on the road where as now its stuck in the garage locked up just incase they try to come and take it back (we have a bill of sale etc to prove its ours).

In the mean time though i was wondering if i can just order the manuals and books from ford or e-bay or something and another quick question how much is it to have the keys re-coded and a second one produced as the car currently has no spare.

Sorry about the essay and crap english skills its early lol cheers for replys tho guys

Mike

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#2 mintalkin

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Posted 28 March 2010 - 02:34 PM

e bay would be your best bet for the handbook just like this one.
http://cgi.ebay.co.u...=item3a4c0ce394

#3 ford focus edge

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Posted 28 March 2010 - 04:24 PM

e bay would be your best bet for the handbook just like this one.
http://cgi.ebay.co.u...=item3a4c0ce394


Cheers mate never thought about e-bay having a look through now.

Mike

#4 chris bowman

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Posted 29 March 2010 - 02:28 PM

Cheers mate never thought about e-bay having a look through now.

Mike

if u contact ford they can send copies of service history from u giving them the registration number so the value of having service history is not lost!

#5 ford focus edge

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Posted 29 March 2010 - 05:29 PM

if u contact ford they can send copies of service history from u giving them the registration number so the value of having service history is not lost!


The director or the dealer was on the phone today he SAID he was sending the books back to us in the post shortly weather he does or not remains to be seen but i can contact ford and get the service history back? even if the cars not been serviced there?

Mike

#6 chris bowman

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Posted 30 March 2010 - 09:42 AM

The director or the dealer was on the phone today he SAID he was sending the books back to us in the post shortly weather he does or not remains to be seen but i can contact ford and get the service history back? even if the cars not been serviced there?

Mike

all ford dealership warra
nty should be logged with them

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