Jump to content
Do Not Sell My Personal Information


Transmission Faliure


londonboy
 Share

Recommended Posts

Hi all

Purchased new Kuga, drove only 300 plus miles, had catastrophic transmission faliure, all ATF fluid loss,due to factory not connecting pipe.

Would Fords of dagenham, Enfield assist under warranty, not likely.

Would only refill with ATF fluid, I wanted replacement transmission.

I was threatened, that should I take this matter to court, it would cost me more than the car £30,000,

I had unbelievable bad treatment from them.

Link to comment
Share on other sites


welcome to the world of ford customer service they will only do the bear minimum to get the car running,if all it needed was oil then thats all you will get.make sure the incident is logged in there system and get a paper copy for yourself in case of any future problems

Link to comment
Share on other sites

welcome to the world of ford customer service they will only do the bear minimum to get the car running,if all it needed was oil then thats all you will get.make sure the incident is logged in there system and get a paper copy for yourself in case of any future problems

Thanks for that

Link to comment
Share on other sites

  • 3 months later...

Thanks for that

also any correspondence you have with ford keep copies just incase ide also ask if they are prepared to extend the warranty on the transmission in case of future issues related to the fluid loss as it was theyre fault and should have been checked when leaving the plant and at the dealership if in doubt let trading standards deal with it for you

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share




×
×
  • Create New...

Forums


News


Membership