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Ford Warranty


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#1 barrie1376

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Posted 12 March 2011 - 04:44 PM

Hi

I bought a Ford Direct Mondeo in August 2010. Car first registered in Feb 2010. I had the car first serviced in February 2011 by a Ford dealer where they stamped both the service record and Body and Paint record. Whilst washing the car about 3 days ago, I noticed a small blister on the rear door. I called into my local Ford body repair centre today and they took a look. They said that this was not covered by Warranty as the blister could have been a result of an external impact, the example they gave was a gritter could have hit it with a small piece of grit which penetrated the paint and water has since entered and a blister has been formed. They told me that to fix this would cost me about 350.00.

I was wondering if anyone has came across a similar issue as I just cannot accept that this assumption means that I am not cover by warranty.

Any advice you could give would be great.

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#2 mintalkin

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  • Ford Model: mondeo tdci 130
  • Year: 2006
  • Location: Staffordshire

Posted 12 March 2011 - 06:52 PM

typically ford will use any excuse to not spend money,had the same trouble with my alloys which they classed as trim?,if you have to have the repair done yourself contact you local smart repair center as the cost will be about 1/3 what ford quoted.


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