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Fiesta Metal - Stolen


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#46 dwodr

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Posted 22 March 2012 - 06:33 PM

Sorry to hear about your loss. I was victim to the same crime a few years ago with a 6month old fiesta si, They cut the handbrake cable and pushed it away, never to be seen again. I also worked as a alarm fitter at the time which taught me to practise what i preached and wont leave it to chance again. My advice is go with Tracker. I have fitted may and although they are at the dearer end of the scale but also have the best recovery rate. Also gets you a fair discount on your insurance. Alarm wise most systems are pretty good its just the installation that lets them down so its worth checking out a few companies beforehand.
Hope the insurance company sort you out with minimal hassle and the thief hurts themselves.

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#47 lyonsb123

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Posted 22 March 2012 - 07:23 PM

Hi Bradley,

Sorry to hear that, it shocks me that they have closed the investigation so soon, that is rediculous! as for the alarm systems you can get them installed, you might be best speaking to Ford to see if they can offer any enhanced security systems on your new motor, but would also check as well with local auto electricians, they could install them aftermarket and then show you them working if needs be. with regards to the trackers, they too I believe are powered seperately anyway, but give a few people a call and see what they advise. if you start calling now, you can get some idea's together for when you order your new car...


I know, I was shocked when I received the letter too. The worse thing is, the letter was dated the 17th March! Which means they closed the investigation a day after it was reported... Disgusting. Anyway, I will look/ask around, and see what I can find in regards to alarms.

#48 Stoney871

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Posted 22 March 2012 - 11:47 PM

I know, I was shocked when I received the letter too. The worse thing is, the letter was dated the 17th March! Which means they closed the investigation a day after it was reported... Disgusting. Anyway, I will look/ask around, and see what I can find in regards to alarms.


I'm sorry your local Police have seemed to be less than helpful.
I cannot truly comment on their procedures as each service seems to do things differently.
Obviously they decided to defer to the insurance company.
At least with the incident closed you will get a faster response from your insurance.
Just make sure you have the relevant incident/log numbers to hand.
I bet they gave you one of those wonderful victim support handbooks too.

#49 lyonsb123

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Posted 24 March 2012 - 06:11 PM

I've been phoning around car security companies today to get some advice on what units to fit when the new car comes, and one guy shed some light on the situation: << Removed by admin for security reasons >>

I've picked a tracker to be installed, and also a Viper 480XV alarm, with proximity detection. Will be a lot of money, but otherwise I'll be so paranoid about it I'll probably make myself ill.
Due to get a call from the insurance company tomorrow morning to discuss how the theft possibly happened etc. and to start the ball rolling in terms of ordering the new car. RSA (Ford Insure underwriters) do seem like a very competent company though, a guy from the engineering team called on Friday to confirm some details, and brief me on the whole process, what to expect, and to put my mind at ease - really nice chap he was.

Someone else in my office has a Fiesta Metal, will definitely pass on the message to him on Monday, so he can think about getting extra protection fitted.

Edited by Mark M.K, 24 March 2012 - 10:35 PM.
Removed the method you said, incase anybody is reading who shouldn't be.


#50 Stoney871

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Posted 24 March 2012 - 06:18 PM

Best of luck and hope you get the replacement car ASAP.
At least with a tracker you won't worry about shorting over as the power supply/charge will be a seperate circuit and the device i believe is insulated and well hidden.
If you are inclined so, i'd invest in a camera that can be monitored from smartphones and recorded on laptops with internet connection.
I have one and it works a treat.
Peace of mind from anywhere in the world.

#51 lyonsb123

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Posted 24 March 2012 - 06:48 PM

We are getting a 4-way camera installed, with the feed being written to disc, and also into the TV in my bedroom - so that will offer some peace of mind. The only time I worry about the car is at home (because in work it is under constant guarded CCTV, and with barrier-ed entry/exit) so ill be alerted straight away by the alarm pager or the tracker if anything happens, and can then look at the CCTV from the TV.

I'll speak to the insurance on monday and see what sort of discounts they can offer, I mean they are all thatcham approved so I'll definitely get a little off.

#52 Stoney871

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Posted 24 March 2012 - 07:05 PM

Sounds like you have the angles covered.

#53 Preee

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Posted 24 March 2012 - 07:44 PM

The guy must have some sort of info , but the removal of the indicator and shorting out.

Front indicator is part of the headlight so they would have to smash that and rear indicator there would be no wiring there that would short the alarm system.

Maybe a 10 years ago i heard of this happening , but i would still go for the cloned key , someone sat waiting for you to press the remote and get you code , then maybe the laptop perhaps.

#54 lyonsb123

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Posted 24 March 2012 - 07:49 PM

Maybe the side indicator? Plus, I never use the fob remote due to keyless entry - I use the button on the door handle to double-lock the doors.

#55 Darren T

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Posted 25 March 2012 - 11:24 AM

I can't say to much on here but the method stated is the same method that was used to bypass ford alarms back in the 80's / 90's. Ford REALLY have not moved on or learnt anything car security since then, I think this is truly shocking. By now ford should be using a system were the code generated by the security system / key changes each time the key / entry method is used thus making it impossible to clone. Most other car manufacturers are now using this technology.

#56 lyonsb123

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Posted 25 March 2012 - 11:38 AM

If what I heard is true, then I absolutely agree, However I have also heard that the Ford immobiliser works on a rolling code system, so would be very difficult to take - however for all technology out there, there are always ways to crack it.

Thinking about it now, I am skeptical about the indicator/shorting/blowing fuse explanation, because it seems so simple and was apparent decades go, that Ford's surely must have created a fix for it.
Either way, there must be some sort of work-around similar, because I had an anti-tilt alarm (plus lorry of the size would have to reverse down my road, and would be heard), no glass, both keys still in ownership, and even if you walked away from the car without locking it (which obviously I know 100% I did not do), the car would lock it self after 1 minute. Something has failed somewhere.
I'm looking forward to speaking to the insurance company tomorrow to see if they can shed any light on any theft trends, and possibly give some ideas on how similar new cars have been taken over the past few months.

#57 Darren T

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Posted 25 March 2012 - 12:17 PM

I wish you luck & hope your claim goes smoothly and quickly.

#58 Bigdaddycain

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Posted 25 March 2012 - 05:16 PM

Sorry to hear of your car being stolen bro... If it isn't chained up to your bed, then i'm afraid any motor is fair game to a pro gang intent on stealing it...

A tale from a close friend of mine from MANY years ago..

We're talking early 80's here.. My best mate's brother had a really nice Mk2 escort (mexico?/harrier?) It was the 4th car in the family, and "belled up" like there's no tomorrow (for the day) It was even chained to an anchor point through the floor of the drive!

Here's what the thieves must have done to get hold of his motor...Silently broke into his house, got into his bedroom, and snook the keys from his jeans pocket which was discarded on his bedroom floor, then taken every single set of keys in the house, his mum's (handbag) His dad's (jacket pocket) the other brother (jeans pocket again on his bedroom floor) They tied the dog up using his own doglead in the kitchen, and taped the dogs mouth up with duck tape.

They moved 3 family cars from the drive, took the escort, put the other 3 cars back up the drive, locked them! And returned every set of keys directly where they had been taken from, except of course the escort keys! They even knew the secret location of the key to the floor anchor, and that had not been broken, simply unlocked, then locked again... Apart from the tied up and taped up family pooch, there ws no evidence anybody had been in the house, all the family cars, and house had been re-locked, i think a bit of a !Removed! take for my mate's brothers obsession for car security...He often bragged his car was "unstealable"... Like i said... If they are determined enough, they will take it....

Best of luck this theft doesn't affect you long term mate, be that psychologically, or financially...

#59 lyonsb123

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Posted 26 March 2012 - 06:26 PM

Just today I have heard of 2 more Fiestas (both 2010 onwards) being stolen in similar circumstances in the south-east area (within an hour, no glass, no alarm detected). Apparantly the police are preparing to launch a large-scale investigation on Fords, internally. These new immobilisers work on rolling-code security, and so I can't understand how someone could by-pass it within the hour without a key.

A nice lady from the insurance company called today, have booked in a 30-45min 'phone interview' with her on Wednesday morning. That's longer than the phone interview I had to get my job! But quite looking forward to it anyway, hopefully she will be able to answer some of my questions and possibly shed some light on the situation.

P.S. Apologies to the Mark M.K. regarding the comment I made, speculating how thieves are working - probably for the best for it to be censored.

#60 jeebowhite

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Posted 27 March 2012 - 12:17 PM

Judging by what I have read it does seem plausible that Ford havent learned a lesson, but 3 fiesta's now, clearly something is wrong! because they are a common car, tehy wont stand out when they are nicked, its a shame, but hopefully Bradley, you will get your compensation soon! did you take out the GAP cover to get every penny back, or are they offering you less than your value? (I know its not complete yet, but have they given indication?)

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