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Door Seals Peeling


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#1 mikey4020

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Posted 05 April 2012 - 12:03 PM

My 60 plate Fiesta's door seals are starting to peel both on the driver and passenger door. I phoned the dealer this morning who are telling me it's a chargeable job to fix as Ford only cover seals for one year. Just wondering where I stand on this as after reading online it would seem this is a common fault.

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#2 jmbrown91

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Posted 05 April 2012 - 01:27 PM

there is a TSB for this issue on etis, and fords are covered with 3 year warranty so they're basically fobbing you off...

#3 iNath

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Posted 05 April 2012 - 02:04 PM

It's a known problem - mine's been back twice for it within 6 weeks (for either door) and they're peeling again.
Stand your ground! PM me an email address if you want me to send you the TSB (it's what dealers get explaining the problem and how to fix it)

EDIT: file now uploaded here: http://www.filedropp...om/weatherstrip

#4 mikey4020

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Posted 05 April 2012 - 02:59 PM

Would be great thanks PM sent :)

#5 james22

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Posted 05 April 2012 - 05:55 PM

You expect the car to be of suitable quality. The door seals should not fall off on a car which is two years old.

Stand your ground and use TSB, as well as hundreds of posts from unhappy Ford owners on the Internet to your advantage.

#6 rojariggs

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Posted 05 April 2012 - 06:07 PM

My dealer sorted mine with no quibbling when the car was 15 months old.

#7 PumpkinSteve

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Posted 05 April 2012 - 10:09 PM

Mine has been hanging off the passenger door basically since the car was new, I just keep forgetting to get it fixed.

#8 adamc260

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Posted 05 April 2012 - 10:20 PM

Ford often use the 'This is only covered for 1 year' for... almost everything warranty related!

I'd love to know what is covered in the 2nd and 3rd years?

#9 mikey4020

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Posted 06 April 2012 - 11:51 AM

If I can get hold go the TSB from iNath then I don't see how they'll be able to argue with me when I take the car in. Will let you know how it goes.

#10 iNath

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Posted 06 April 2012 - 12:34 PM

Sent :)

#11 mikey4020

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Posted 06 April 2012 - 08:10 PM

Thanks for this...should come in handy!

#12 mikey4020

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Posted 10 April 2012 - 10:14 PM

Got this sorted by the dealer today...eventually. Workshop manager and warranty administrator both interested to know where the TSB had come from. Kept telling them that "wasn't relevant" and it simply confirmed the defect. Anyway they finally agreed to bond the seals and i quote "Under warranty as a good will gesture."

Since when did repairing something under a warranty become a good will gesture??

#13 iNath

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Posted 11 April 2012 - 08:28 AM

Since when did repairing something under a warranty become a good will gesture??

Especially as the adhesive mentioned in the TSB has a RETAIL price of £28.39 (ie. they pay nowhere near that) and it's enough for 30 repairs!

Glad you got it sorted :)

#14 Stoney871

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Posted 11 April 2012 - 08:34 AM

Nothing like rubbing their noses in it.
Even Ford can't deny their own documentation.

#15 ken

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Posted 11 April 2012 - 09:26 AM

Damn it, i had mine done under warranty the 1st time but the 2nd time they said bring it in and we'll take a look. they fixed it but said it was out of warranty and charged me £30 (car would only have been about 15 months old), i hate my local dealer!

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