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My First Warranty Claim


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#1 AlanW

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Posted 17 April 2012 - 03:43 PM

1300 miles on the clock and the N/S drive shaft oil seal is leaking, only ever so slightly to be fair, but its still leaking never the less. :angry:

Booked in to be done tomorrow.

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#2 NorthSussex

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Posted 17 April 2012 - 03:48 PM

1300 miles on the clock and the N/S drive shaft oil seal is leaking, only ever so slightly to be fair, but its still leaking never the less. :angry:

Booked in to be done tomorrow.

Thats bad luck on a new car, the warranty should put it right at no cost. :huh:

#3 DaveD

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Posted 17 April 2012 - 04:41 PM

Thank goodness for progress. In the 1960s you were given a six month warranty. In the 1980s it went up to twelve months. It was only recently that every body is giving three year warranty. Look at Kia giving a seven year warranty!!

#4 cuke

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Posted 17 April 2012 - 07:10 PM

Hi, I believe there is a TSB out for this fault with the 1.6 diesels and with the exhaust too, here might give you more info http://www.talkford....16-tdci-recall/. Perhaps putting the reg number into etis http://www.etis.ford.com/ and looking at Outstanding Field Service Actions might reveal it. If not your dealership should know.
Chris

#5 AlanW

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Posted 17 April 2012 - 09:05 PM

Hi, I believe there is a TSB out for this fault with the 1.6 diesels and with the exhaust too, here might give you more info http://www.talkford....16-tdci-recall/. Perhaps putting the reg number into etis http://www.etis.ford.com/ and looking at Outstanding Field Service Actions might reveal it. If not your dealership should know.
Chris


Useful links thanks, mine is a 1.6 petrol but I presume the problem will be shared across both variants.

I have tried to get into the etis link, and I get this error message -

Outstanding Field Service Actions
MAX NUMBER OF LOGON SESSIONS REACHED, ACCESS TO GOASIS DENIED

#6 cuke

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Posted 18 April 2012 - 06:49 AM

Hi, must be a temporary fault as I'm getting that too. Didn't realise you have got a petrol, in that case I don't think the TSB applies..
Chris

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