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Clunk In Steering When Turning ?


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#16 james_60

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Posted 14 June 2012 - 10:23 PM

my g/f has had enough of taking it back to be told its nothing. it is very annoying.

Jami

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#17 FIESTA_MAD

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Posted 14 June 2012 - 10:37 PM

will go in and ask what they think it is will just say it clunks when turning the wheel and see what the say :)

#18 FIESTA_MAD

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Posted 15 June 2012 - 09:59 PM

its getting worse now clunking loud and sometimes only when comming to a stop .

defo getting it into them nxt week to be sure sounds unsafe atm .

#19 matt1987

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Posted 12 December 2012 - 08:17 PM

Turns out my 59 plate Fiesta Titanium has this same issue, and its !Removed! annoying. I only noticed it a couple of months ago, so thought I would mention it at its 3rd service yesterday. When I went to collect it, the guy said it needed lubricating ( the joint near the pedals ) and told me to put WD40 on it! So, I went out today and got some WD40.... to which it hasnt worked!!

I called the dealership and spoke with the service manager who has booked me in for tomorrow to investigate it. To say I am peed off is an understatement. Why didnt they investigate it at service when I told them too? Instead they just tried to fob me off knowing full well my warranty is up in two days time.

I know that I will have to pay for the grease, but its not the point. What if its the steering column or something else which would be covered under warranty!

I have also spoken with Ford and have been given a reference number. They will also be phoning the dealership tomorrow to see what they are going to do for me.

Mine is when I get in the car and slightly turn the wheel left or right, a huge clunk can be heard.... the faster you do it the louder it becomes. Also, when I reverse off the driveway slowly and full lock it, the steering makes a horrendous clunk like its grinding!

Matt

#20 Dougal

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Posted 14 December 2012 - 01:39 PM

My 60 plate Zetec S was in for the same issue a couple of weeks back. When parking, or steering at low speed, I would get a knocking noise from the steering (not from the wheel but more in the depths) The Dealer knew what it was as soon as I started talking. They just replaced my steering column. All under warranty and no questions asked.
Don't be messed about by your dealer. It's a known issue to Ford and will be done under warranty.

#21 matt1987

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Posted 14 December 2012 - 08:11 PM

My 60 plate Zetec S was in for the same issue a couple of weeks back. When parking, or steering at low speed, I would get a knocking noise from the steering (not from the wheel but more in the depths) The Dealer knew what it was as soon as I started talking. They just replaced my steering column. All under warranty and no questions asked.
Don't be messed about by your dealer. It's a known issue to Ford and will be done under warranty.


Well I took it to the dealer yesterday. After 3 hours of waiting, they have diagnosed the problem as:

1) Needed Greasing
2) Some spring or something in the suspension. This needs replacing.

They have greased it up already however the part wasnt in stock so they have had to order it in. They are doing this under the warranty.

Fingers crossed once this part is installed, that will be the end of it. However im not convinced, as the clunk is still there after they have greased it!

Matt

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