08 Fiesta Rear Heated Screen Button Stuck In

[ColdFire]

Hi All,

I have a quick question. I bought a new Fiesta in June last year and I was sold it with bluetooth, but when it turned up it didn't have it. So after much arguing, I got them to pay for a Parrot system to be fitted foc. This is fine and working ok now.

My problem is that when it was getting closer to winter and getting colder I have gone to use my rear heated screen button and found that it has become 'stuck in'. I went to take it to the dealer and it popped back out again, so I phoned and canceled the appointment. A few weeks later I used it again and it got stuck in, so I phoned up again and booked another appointment. This time I took it in (had to leave it all day!), and they looked at it and said that the reason it was stuck was because a cable from the parrot system was putting pressure on one of the plastic area's inside and this was stopping the button from releasing. They said they adjusted the cable and it was working for about 2 days, then it happened again.

I phoned up to book another visit and they want the car for a full day again and will not give me a courtesy car. I can't go for a day without my car and I need to get this sorted :(.

So here I am! Can you guys tell me how to remove the bezel area and get at the button workings, so I can sort it out myself! I am technicaly minded and I have plenty of tools, so it should not be a problem for me to do it :)

Cheers for any help/info you can give me.

Chris

[shaz4473]

My mums car had the same problem with the rear heater button from new. Car purchased May 07. Garage had the car in once but to be honest think that they did nothing apart from pop the button out again.

It would work fine for long enought but then stick in and then would cut out and you could not use it until it just popped out itself!

We have been back to garage again recently and this time someone in the service department admitted that it is a known problem and the car was booked in and sorted under warranty. There is a problem with one part being too big and they have to file it down which was done and button has been fine since.

Just a shame that when car was returned it now has a couple of scratches where someone has not been careful in taking the button out

[ColdFire]

Yeah mine had a few tiny marks on it already from them doing it the first time! One of the reasons I didn't want to take it back to them! :(

I looked in the bottom of my glove box today and found 4 screws and a plastic tool used to remove parts... I have not removed any screws and I don't own such a tool, so it must have been done by them when they had it in last!!? Grrrr!!

I have found that if I use the plastic tool to flex the panel, the button pops out again... Does anyone have a way to remove the panel so I can get access to fix it forever without taking it back to them?

Cheers.