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Fiesta 2010 (Mk7) Steering Knocking

fiesta Mk7 Steering knocking

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#1 Dougal

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Posted 29 October 2012 - 12:40 PM

Hi all

I suddenly appear to have a steering knock which sounds like its coming from the steering column. The knock can be heard when either on the move or stationary. When stationary and engine running, the knock can be heard by moving the wheel in any direction by less than quarter of a turn.
I'm taking it in anyhow, but thought I would investigate any similar issues that anyone may have had.

Thanks all.

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#2 fordpartsman

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Posted 31 October 2012 - 12:59 AM

There is a tsb from ford for this. Should be under warranty. Speak to your local dealer. Just a greasing issue

#3 Dougal

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Posted 31 October 2012 - 01:03 PM

Thanks Fordpartsman. What does TSB stand for out of interest? I have had a few 'known faults reported since I have had two Mk7's from new.

#4 Mordey

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Posted 31 October 2012 - 01:20 PM

technical service bulletin.
It means ford know of the problem and how to fix it

#5 gwhite73

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Posted 31 October 2012 - 02:27 PM

i have the same problem on my 2010 mk7 too, in my experience ford won't want to do it under warranty as they class it as an "adjustment" and adjustments are only covered for the first 12 months (apparently) and not for the entire 3 year warranty

they quoted me £49 to grease the steering column as per the t.s.b. i took the car back to the garage where i bought it (not ford) and got them to grease it instead - this did not fix it.

ford have advised them the next step is to replace the steering knuckle at the bottom of the column (where it goes into the floor) and fingers crossed this will fix it.

it seems a very common problem with the mk7.

#6 Dougal

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Posted 14 November 2012 - 01:26 PM

Its booked in now, and the service guy said its a quick job if it's what he thinks it is (suggesting a common fault) and that its warranty work.

#7 gwhite73

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Posted 16 November 2012 - 01:10 PM

fingers crossed the re-greasing will fix it for you - eventually i had the steering knuckle where the column goes into the floor replaced, but the problem's fixed anyway.

#8 Dougal

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Posted 25 November 2012 - 05:05 PM

Bottom end of steering column replaced due to a dry joint. All done under warranty no questions asked. All seems to be OK now.

#9 peter1944

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Posted 20 September 2013 - 12:04 PM

Hi All, New to the forum ,

I too have the problem of a knocking sound coming from my steering column.

I'm just about to make an appointment with my local Ford dealer, I notice on one of the reply's that Ford are aware of this problem and have issued a technical service bulletin.

Does anybody know approx. when this bulletin was issued so I can quote it when I take my car into the dealers. ?

 

Thank you in anticipation..




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