Clutch Repair Refused Under Warrenty
Posted 27 January 2013 - 01:10 PM
Has anyone had the same problem where they refused repair under warrenty. Has anyone any advice legally. This has been very distressing
Posted 27 January 2013 - 01:18 PM
unfortunately this sounds like a typical answer from ford and how can they possibly say that, what proof do they have?!
hopefully someone will be able to give you some advice on where you stand and what to do next
Hello and welcome btw
Posted 27 January 2013 - 03:41 PM
Posted 27 January 2013 - 04:18 PM
Out of curiosity how many miles has she done?
The Sale of Goods act entitles the owner to a full refund, replacement or repair, because your car is older than this, you will likely need an independant experts report to prove that the fault is inherent, should Ford not acknowledge the repair. You may need a report from someone such as https://www.dekra-ex...cle.inspections who can do an independant report. If the fault is inherent, then the repair must be completed and a refund for your report.
Which dealer do you use?
Posted 27 January 2013 - 04:21 PM
Posted 27 January 2013 - 04:26 PM
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