Posted 30 January 2013 - 04:52 PM
I have a November 2010 Mondeo 2.0 TDCI 163 Titanium. The car has been OK until about a week ago when the alarm kept sounding at random for no apparent reason. After checking all doors windows etc all was found to be fine but an "alarm system service required" message appeared on the information display. All was fine for about a week when the alarm began to sound again. My only option this time was to leave the car in an unlocked state so I took it to Cwmbran Ford for repair. They informed me they replaced the horn which was suspect. That evening the alarm once again was triggered and I returned to Cwmbran Ford this morning. I have just received a phone call from them informing me that the root of the problem is down to water ingress in the fusebox and this is not covered by the warranty. The wiring loom has also been affected and needs to be replaced with the fusebox at a cost of (wait for it) £1352.
If water has entered the fusebox surely this would be covered under warranty and any subsequent damage caused. At the moment only the alarm system has failed and I am at present not in a position to examine my car. Thanks in advance for any suggestions as to what to do next.
Posted 30 January 2013 - 06:53 PM
£1352 to change a fusebox? Were they wearing a mask and a stripy jumper when they told you this?
Posted 30 January 2013 - 10:51 PM
Posted 31 January 2013 - 10:03 AM
Posted 31 January 2013 - 10:40 AM
The car was three and a half months old when I purchased it and was probably leaking through the windscreen before it left the factory and the leak was fixed but nothing else. I now somehow have to prove Ford where negligent in the original repair (assuming it was Ford who did it) by only fixing the source of the leak.
As to the previous repair this was done under warranty and I have not as yet been billed. I am expecting the car back later today I will let you know what happens watch this space (not hopefull)
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