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Ford Customer Relations Contact Details

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#1 DanGersFord


    Dan The Gas Man

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Posted 30 March 2013 - 11:58 PM

Relationship Centre: 020 3564 4444

Ford Credit Customer Service Centre: 0845 712 5490

For Fleet specific enquires please contact the Ford Business Centre: 0845 723 2323 Ford Customer Services

Julie Reid,
Ford Customer Relationship Manager,
Ford Motor Company,
P.O. Box 7597,
NN11 1DL

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#2 the boys

the boys


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  • Ford Model: fiesta
  • Year: 2016
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Posted 21 October 2014 - 06:26 PM

hello Julie,

I ordered a Fiesta titanium diesel in may this year.....sadly still waiting for delivery. delivery date has been changed three times. very disappointed; completely lost interest in new car. haven't had a ford for many years...new date 29th nov. gutted. Thought about cancelling advised £1300 cancellation fee. don't feel i have any voice due to small print. would value your response thanks  

#3 Celticfan


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Posted 21 October 2014 - 07:33 PM

Sandra, welcome to the forum.

I assume that the above information is to enable you to contact Ford. I doubt if they are on the forum ready to reply to you.

Has dealer explained to you why the delay? Possibly due to lots of orders.

#4 jeebowhite


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Posted 22 October 2014 - 10:17 PM

Hi Sandra,


As mentioned by Bill above, this is just providing you with information to contact the relevant department for advice and support. Drop them an email or contact the website as appropriate to get further advice.

#5 chrisw24



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Posted 01 November 2015 - 10:35 PM

this is the email



name of md is andy barratt i have emailed them regarding my sat nav issue as dealership appears to be fobbing off and blaming delay on ford.

i would contact directly

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