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#1 orangeboy

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Posted 03 April 2013 - 07:14 PM



 

Hi Guys,


I have a real problem with my Focus, one which I thought I would never see again.


I have a late 2008 1.8 TDCI Titanium with 39000 miles, in Panther Black.


Both rear wheel arches are bubbling around the whole circumference with rust. I
don't just mean a little stone chip; I mean the rust starting under the wheel
arch itself, and spreading up the rear quarter with large blisters.


Needless to say Ford doesn’t want to know - which I think is a disgrace on a car which
is barely 5 years old.


I have taken it to a couple of body shops, and one even refused to look at it as
they reckon that you can never get rid of rust and it will always come back.



 

Has anyone else experienced that, and how did you repair it? Is this a known week point? I am annoyed at having the cost of the repair, but even more so if it happens regularly.



 

This is seriously testing my loyalty to the blue oval, which dates back more than 30
years...

 

Love to hear your opinions and comments...

 

Brian

 



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#2 Fastfordman

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Posted 03 April 2013 - 07:41 PM

Wow that's not good at all, have ford said why they aren't interesed? Even without the bodywork stamps in the service book unless the cars had an accident ford shouldn't be able to just shirk this.

Have you tried taking to another dealer? I would be threating trading standards if it was me. Previous accident damage is one possible cause apart from that a 2008 car should not rust like that.

#3 orangeboy

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Posted 03 April 2013 - 08:01 PM

No, there is not any accident damage.

 

I took the car to my local dealer, and they refered it to the Ford Customer Service Centre, who said it was "wear & tear"......i.e. it's supposed to happen!

 

As I've said the most alarming thing is the fact that I was told it would keep comming back.



#4 artscot79

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Posted 03 April 2013 - 08:07 PM

i have a small patch on my 2006 its not unusual and a body shop will tell you the only way to be sure its gone is cut it out completely i believe the arch liners on the rear are the main cause they get sodden take days to dry out and the whole time they sit against the metal



#5 jimrex

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Posted 03 April 2013 - 10:03 PM

My first reference point would be the terms of your warranty. I can't quite remember how long Ford offers for Paint and Body protection, whether its 3 years as per mechanical items, or more. I know some manufacturers offer more.



#6 MartynS

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Posted 03 April 2013 - 10:41 PM

Paintwork is 12 years I think.



#7 artscot79

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Posted 04 April 2013 - 10:36 AM

12 years if the car was serviced by ford and the paint inspection part of the book stamped



#8 frostman83

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Posted 04 April 2013 - 04:38 PM

do you have a photo of the offending area?



#9 orangeboy

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Posted 04 April 2013 - 04:48 PM

Thanks for all the replies / opinions.

 

I have tried taking pictures, but my camera doesn't pick it up proerly.

 

I called Ford again today to try and force my point, and there is a 10 year anti-corrosion warranty, but only from the inside out, and being the rust on my car had been caued, in their opinion, by stone chips, this is not a warranty claim, but wear and tear.

 

How on earth people are supposed to drive and avoid stone chips is past me, and when I asked the girl at Ford this, all I got back was " sorry I can't help you any further Sir, and thanks for calling Ford ".

 

As I said above, the most alarming thing is not the fact that it has rusted, but that a really reputable body shop has refused to even estimate for a repair, saying it will always come back......GULP!



#10 frostman83

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Posted 04 April 2013 - 05:04 PM

Thanks for all the replies / opinions.

 

I have tried taking pictures, but my camera doesn't pick it up proerly.

 

I called Ford again today to try and force my point, and there is a 10 year anti-corrosion warranty, but only from the inside out, and being the rust on my car had been caued, in their opinion, by stone chips, this is not a warranty claim, but wear and tear.

 

How on earth people are supposed to drive and avoid stone chips is past me, and when I asked the girl at Ford this, all I got back was " sorry I can't help you any further Sir, and thanks for calling Ford ".

 

As I said above, the most alarming thing is not the fact that it has rusted, but that a really reputable body shop has refused to even estimate for a repair, saying it will always come back......GULP!

get the name of a manager, send letters/emails this will get you noticed and may work.



#11 artscot79

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Posted 04 April 2013 - 07:33 PM

You wont get anywhere thats from experience they always have an excuse as you say stone chips my old man had all the fords and they all rust hence why he doesnr buy them anymore i had a 12 year old punto that was properly galvanised and hand on heart not a rust spot on the car even the arches
ford will state that at every service you should pay for a paint check where any chips are touched up with a touch up kit if not you dobt have a leg to stand on even if you had a leak into the car ford state its trim so only covered for a year by the time you find the leak any rust is put down to the leak so not covered.

I to do the job properly a bodyshop has 2 methods first remove the whole rear quarter panel and respray time consuming and not worth there hassle 2nd to cut out the rear arch and weld in a new piece apply filler smooth it all and repaint again not worth the hassle rust kure etc doesnt work on stuff like that for long i believe tge rear arch liners are the cause

#12 bt_cav

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Posted 05 April 2013 - 11:21 AM

i have a small patch on my 2006 its not unusual and a body shop will tell you the only way to be sure its gone is cut it out completely i believe the arch liners on the rear are the main cause they get sodden take days to dry out and the whole time they sit against the metal

I agree, these arch liners just hold on to the moisture.

Can they easily be removed......are plastic inner wing covers available? or just remove them and clean out and dry out then waxoil the inner arches?



#13 orangeboy

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Posted 05 April 2013 - 12:04 PM

Thanks folks, I'm off the see a couple of body shops this afternoon, so fingers crossed.

 

I've had a couple of quotes so far - a "one man band" body shop who said he could sand and bead blast the offending area's, then seal, waxoyl and paint for just over £300, and from a nationwide Ford Dealer, Evans Halshaw, who have just estimated for rubbing down and painting for a whopping £598.......

 

We'll see what the other 2 today say, but I like the idea of Waxoyling under the liners.



#14 orangeboy

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Posted 05 April 2013 - 12:49 PM

Just had a conversation with a manager from the Ford Relationship Centre - my car has a 1 year anti-corrosion warranty, and a 10 year anti-perforation warranty, so no joy there.

 

However, they are going to speak to Evans Halshaw with a view to giving partial financial assistance.

 

Watch this space!



#15 artscot79

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Posted 05 April 2013 - 06:05 PM

ill be honest from my mk1 it will be back in 6 months or so it wont go away no matter how much waxoil etc they put on evans halshaw wont do much they usually are the ones who cover up the rust using smart repairs only for owners to find it return later

 

theres no plastic liners what i did was buy some plastic tubing or rubber hose about 1mm thick remove the liners and waxoil and underseal combined the rear of the arches inside then slit the rubber tube down the middle so it would fit around the edge of the liner lip where it meets the body replace the liner a bit fiddly then waxoil underseal or stone chip spray the liner so water doesnt stick it prevented any more rust so far that was 18 months ago



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