b1g_dav3 Posted April 17, 2013 Share Posted April 17, 2013 Well it looks like I've been given a rush job, as the following aren't right with the paint; 1. There's a lump in the paint on the passenger's door 2. There's a rust spot on the spoiler (even though it's plastic) 3. There's a lump in the paint on the front drivers side body kit Any idea how to go about this with Ford? I doubt they can turn around and say well I've taken delivery now, but what are they likely to fob me off with? - Thanks. Quote Link to comment Share on other sites More sharing options...
DanGersFord Posted April 17, 2013 Share Posted April 17, 2013 Is this a new car you're on about? Quote Link to comment Share on other sites More sharing options...
b1g_dav3 Posted April 17, 2013 Author Share Posted April 17, 2013 Yep, the new one >.< Quote Link to comment Share on other sites More sharing options...
1989jeffrey1989 Posted April 17, 2013 Share Posted April 17, 2013 I would complain, Its a brand new car i would expect those faults on a 20 year old car, Not one thats just rolled off of the production line. Quote Link to comment Share on other sites More sharing options...
b1g_dav3 Posted April 17, 2013 Author Share Posted April 17, 2013 I'd have refused delivery if I'd noticed it on pick-up, but it was a pretty awful day >.< Main thinking is don't you have a paint warranty or something? Pretty sure 3 days it should still stand. Quote Link to comment Share on other sites More sharing options...
Willy Posted April 17, 2013 Share Posted April 17, 2013 Not good Dave but easily sorted, just pop back to the dealer and point it out to them. Shouldn't be a problem to sort it as its obviously something that happened before you received it. Always good to see them than to ring them. Quote Link to comment Share on other sites More sharing options...
iNath Posted April 17, 2013 Share Posted April 17, 2013 I'd have refused delivery if I'd noticed it on pick-up, but it was a pretty awful day >.< Main thinking is don't you have a paint warranty or something? Pretty sure 3 days it should still stand. Paint Warranty We also cover the paintwork on your Ford against corrosion and defective work. If a problem is found, we’ll repair it free of charge. Corrosion Protection Warranty Your Ford bodywork is covered against perforation by rust, from the inside or underside, for 6 to 12 years, depending you vehicle. However, surface rusting caused by scratches or stone chips, isn’t covered. http://www.ford.co.uk/BuyingandprotectingyourFord/Warranties/New-Car Quote Link to comment Share on other sites More sharing options...
b1g_dav3 Posted April 17, 2013 Author Share Posted April 17, 2013 Well pretty sure I'm safe to make my claim, thanks for that bit of info because I'll use that quote :P Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.