Jump to content


Photo

Cheap Genuine Heated Ford Mist Jets


  • Please log in to reply
96 replies to this topic

#91 SeanW

SeanW

    Feet Under The Table

  • Budding Enthusiast
  • PipPipPipPip
  • 204 posts
  • Name: Sean
  • Ford Model: Focus
  • Year: 2009
  • Location: Lincolnshire

Posted 07 May 2013 - 05:01 PM

Still no refund!  Apparently it has been processed by Netbanx.  They were kind enough to provide me with a reference number so I can track it...oh wait...no I can't...the end customer cannot access that information.

 

Latest email to them:

 

No.  Nothing.  Hence the reason I've emailed!  I've just checked

again, absolutely nothing - no reference, no money in, no pending

money in.



This is beyond a joke now!  My order was cancelled on the 28th of

APRIL.  The fact I am STILL WAITING indicates an error.  An error I

cannot chase up through Netbanx.



I strongly suggest you either a) get on to Netbanx, B) cancel the

refund and send me a cheque or c) cancel the refund and send me the

parts I ordered.



I don't care which - get it sorted!  Your customer service has been appalling!



Have something to contribute?

Sign in or register to start a topic...

#92 STEADS

STEADS

    Too much time on the boards

  • True Ford Enthusiast
  • PipPipPipPip
  • 671 posts
  • Name: NEIL
  • Ford Model: FOCUS 1.8 TDCI TITANIUM AND 2.0 TDCI
  • Year: 2009
  • Location: Cheshire

Posted 07 May 2013 - 06:38 PM

Good on yer I left a note on there Facebook page pointing potential victims sorry customers in the direction of this topic on the forum

#93 stevegtuk

stevegtuk

    Feet Under The Table

  • Budding Enthusiast
  • PipPipPipPip
  • 408 posts
  • Ford Model: MONDEO
  • Location: Yorkshire

Posted 07 May 2013 - 07:23 PM

Sorry to hear you havent been refunded sean :angry:

 

i wouldnt class what they have as customer service, as theres no service there at all :lol:



#94 SeanW

SeanW

    Feet Under The Table

  • Budding Enthusiast
  • PipPipPipPip
  • 204 posts
  • Name: Sean
  • Ford Model: Focus
  • Year: 2009
  • Location: Lincolnshire

Posted 08 May 2013 - 03:54 PM

Had a reply today - apparently "something went wrong" with Netbanx - I have now received confirmation that my refund is being processed (from Netbanx).

 

Amazing how quickly they move when you start getting arsey!!  He probably read my email and thought "Cadet Under Nautical Training" (which is actually accurate, I am an Officer Cadet halfway through my Cadetship lol)



#95 Stoney871

Stoney871

    Resident Lawman

  • Super Mod
  • 12,845 posts
  • Name: Clive
  • Ford Model: Focus mk2 1.8 TDCI Sport
  • Year: 2007
  • Location: Devon
Contributor

Posted 08 May 2013 - 04:59 PM

Had a reply today - apparently "something went wrong" with Netbanx - I have now received confirmation that my refund is being processed (from Netbanx).

 

Amazing how quickly they move when you start getting arsey!!  He probably read my email and thought "Cadet Under Nautical Training" (which is actually accurate, I am an Officer Cadet halfway through my Cadetship lol)

Dartmouth, Sandhurst or Cranwell?



#96 SeanW

SeanW

    Feet Under The Table

  • Budding Enthusiast
  • PipPipPipPip
  • 204 posts
  • Name: Sean
  • Ford Model: Focus
  • Year: 2009
  • Location: Lincolnshire

Posted 09 May 2013 - 03:43 PM

Dartmouth, Sandhurst or Cranwell?

Dartmouth in 2011...not RN though, Royal Fleet Auxiliary.

 

I'm currently at Fleetwood Nautical College



#97 Stoney871

Stoney871

    Resident Lawman

  • Super Mod
  • 12,845 posts
  • Name: Clive
  • Ford Model: Focus mk2 1.8 TDCI Sport
  • Year: 2007
  • Location: Devon
Contributor

Posted 09 May 2013 - 04:11 PM

Ah the good old RFA's.
One of my oppos was a first mate. (He's a lazy plonker btw :P)

Have something to contribute?

Sign in or register to start a topic...


Not what you're looking for?

Register now, we have a huge community of enthusiasts to answer any questions you might have



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users