Still no refund! Apparently it has been processed by Netbanx. They were kind enough to provide me with a reference number so I can track it...oh wait...no I can't...the end customer cannot access that information.
Latest email to them:
No. Nothing. Hence the reason I've emailed! I've just checked
again, absolutely nothing - no reference, no money in, no pending
This is beyond a joke now! My order was cancelled on the 28th of
APRIL. The fact I am STILL WAITING indicates an error. An error I
cannot chase up through Netbanx.
I strongly suggest you either a) get on to Netbanx, cancel the
refund and send me a cheque or c) cancel the refund and send me the
parts I ordered.
I don't care which - get it sorted! Your customer service has been appalling!