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telecasterak

Ford Fixed Price Repairs Participating Dealers

3 posts in this topic

hi all,

i went to book in my fiesta for a cambelt change to be told the cost was 330 pounds.

not according to the Ford fixed price list, its 249 pounds for a fiesta.

oh we dont particupate in that scheme says the receptionist

well you are on the list of participating dealers at that price i inform her..

calls manager. i explain predicament.

ok he says we will do it for the advertised fix price.

result!!!

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Bit of a joke that you had to go through all that my dealer physically tells me if he can do it cheaper through something like that

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Mine tried charging me more than they should for my last service, the full pricing for all vehicles is on their website so I knew what it should have cost. I pointed this out to them, they googled their own website (why wouldn't they bookmark that?!), followed the pricing link and saw I was right so reduced it. Makes you wonder how many people pay more than they should though, if the dealer doesn't even know their own pricing!

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