Sorry for not getting back sooner I've been away for a couple of weeks.
I've found the problem! One of the cables on the small white plug on the back of the Head unit was just out of the plug. probably shifted it when I slid the unit out early doors . May be of use to someone if it happens again somewhere? I've got to sus out how the voice commands work now! Thanks again for your help and patience with this. Joe
Thought you'd given up on it Joe, pleased you got there in the end though
This will help you with voice commands Ford_BVC_GS_A4_EN.pdf 1.48MB 34 downloads