manutd14 Posted July 26, 2013 Share Posted July 26, 2013 Hello all! I have a connectivity issue since yesterday with Ford SYNC and my phone. When I open BT, SYNC says "phone disconnected". When I am trying to connect manually, it says "Connection failed", when I am trying to make a call it says that no phone is connected and that it will try to connect one, but with no success. However, when I am trying to play music from bluetooth audio, it plays!!! I have tried to pair again phone with no result. I've made a few phone restarts, but the same issue remains. When I'm trying to delete device from sync, it remains on screen. I have an HTC Desire S, I have paired another phone in the past (Samsung Galaxy) but haven't tried to connect other one since the problem started. HTC is the master phone in SYNC. Any advice? Thanks! Quote Link to comment Share on other sites More sharing options...
willo90 Posted August 14, 2013 Share Posted August 14, 2013 Hello, Did you manage to get this sorted? My phone has just done this today, it's driving me mad. I have a Samsung Galaxy S3. Thanks Quote Link to comment Share on other sites More sharing options...
manutd14 Posted August 15, 2013 Author Share Posted August 15, 2013 Hello, Did you manage to get this sorted? My phone has just done this today, it's driving me mad. I have a Samsung Galaxy S3. Thanks I went to the dealer's service, they made a hard reset with the computer. It was fixed for one day! I think there is a problem with sync connection when the phone restarts unexpectedly, it crashes... I changed phone for sync use because with the HTC was no hope. No problems at the moment. Quote Link to comment Share on other sites More sharing options...
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