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Hi guys,

Just joined as you seem to be a great resource for those of us that love our car, but don't know much about them!

I'm wondering if anyone else has had an issue with the radio in terms of the Voice stalk and Aux button suddenly not working? I have a 2010 Mondeo Zetec and use the input via Aux to play music from my phone and regularly use the voice activated handsfree bluetooth function to make and receive calls.

2 days before my service I get these issues, the Ford garage say they can't fix it, its out of warranty so I need to replace the radio for £250+ Looked at other options, but the only viable one seems to be parrot which would allow the bonus of streaming music via bluetooth, but loses the voicecall function (and adds extra stuff in my car which I prefer not to, I prefer the tidy look).

Does anyone have any other options? Can I force the Ford garage (whom I bought the car from in January 2012) to do something (ie, is this a known issue?). Really could do without spending £250 just to replace a radio, so any help gratefully received.

Thanks in advance all.


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The usual fix all routine tends to be to disconnect the battery for 10 minutes to reset the system.

Seems to work in most cases.

Sent using Ford OC mobile app

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Hey all,

Thanks for the great advice. I couldn't figure out how to disconnect the battery, so I removed the fuse instead and it worked!

Now though I get an error about the stop bulbs! *sigh*

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