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Audio System Not Turning On


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#1 Johannes

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Posted 22 December 2013 - 01:01 PM

Our audio system on our smax has stopped working? Won't turn on at all? So we can't access radio, nav, cd .... Anything Any ideas?

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#2 Preee

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Posted 22 December 2013 - 01:12 PM

First point of call needs to be the fuse box



#3 Johannes

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Posted 22 December 2013 - 01:32 PM

Fuse box all checked and problem not found. Still not working?

#4 Preee

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Posted 22 December 2013 - 01:40 PM

There should be two fuse's for the radio.

 

Next step i guess will be to pull the radio out and check conections , at the same time you can check your getting power to it.



#5 tomtom70

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Posted 22 December 2013 - 07:24 PM

Have you tried resetting by pulling the fuse (having the keycode ready)? Some information would be helpful - which satnav?Travelpilot  NX (DVD), EX (CD) or FX (SD) or aftermarket?



#6 Stoney871

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Posted 22 December 2013 - 08:17 PM

Some radios have a fuse mounted in the back under the loom connector.

#7 Johannes

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Posted 26 December 2013 - 12:00 PM

Have tried everything with fuses and to no avail. Now whole battery flat this morning ?? Although nothing was left on when last used on Xmas eve?

#8 jeebowhite

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Posted 26 December 2013 - 08:46 PM

Sounds like you might have a shortout in the wiring somewhere. So at no point the radio will turn on at all?



#9 Johannes

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Posted 26 December 2013 - 09:45 PM

No, the radio won't work at all or the sat nav etc.

#10 jeebowhite

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Posted 26 December 2013 - 09:58 PM

Take the unit out and check the wiring, it could be that there has been a bit too much heat, and the wires have bonded, possibly causing the short out.



#11 137699

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Posted 28 December 2013 - 09:59 AM

What year is your Smax? If it's 2006-2008 it needs a software update applying to fix this.



#12 Johannes

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Posted 28 December 2013 - 11:36 AM

It's 2010.

#13 jeebowhite

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Posted 30 December 2013 - 01:06 PM

Have you checked the wiring for any noticeable issues?



#14 Johannes

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Posted 30 December 2013 - 01:21 PM

Just dropped it off at ford. We couldn't see anything obvious. Will let you know what the outcome is.

#15 Johannes

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Posted 31 December 2013 - 01:01 PM

It was a fault inside the audio system. Needs to be replaced and has had to be disconnected to rectify battery drainage until replacement installed.

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