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#1 Rossbclarke123

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Posted 30 January 2014 - 09:22 PM

Hello,
I apologise if this has been said before, if this is the case please feel free to point me in the right direction.
I am using the ford owners club app on my iphone 5 but recently it does not allow me to open any photos post my other members.
I get the below error image please can some one advise, I feel I'm
Missing out lol! ImageUploadedByFord OC1391116359.452820.jpg

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#2 adambell

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Posted 30 January 2014 - 09:52 PM

I have noticed this too, very frustrating

#3 Rossbclarke123

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Posted 30 January 2014 - 10:18 PM

Any one shed any light?

#4 Danwel

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Posted 30 January 2014 - 10:50 PM

Mine does that too, they work fine when not using the app though

#5 mick85

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Posted 31 January 2014 - 08:12 AM

Mine does it to but lots them still work I think it's to do wit way people put photos on cause I can always see photos in Lenny's build thread on my phone

#6 jamesm182

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Posted 31 January 2014 - 09:32 AM

Are you guys logged in when this happens? Do you have some examples of threads that this is happening on?

 

Cheers



#7 Italiot

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Posted 01 February 2014 - 06:16 PM

It's not working on my iphone 5s app either but it's happening on all different areas

#8 Rossbclarke123

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Posted 03 February 2014 - 07:53 PM

Hello James, yes always logged in using the app, I'm not sure how to link you to a thread on the app but please see the below link which should take you to an example.

http://www.fordowner...d-Badge-Fitted.

Please help me it's really annoying haha! Thanks

#9 adambell

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Posted 05 February 2014 - 11:03 AM

That is a good example as it doesn't work on my phone either

#10 Italiot

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Posted 05 February 2014 - 09:12 PM

Not on mine aswell

#11 Focus-Jonny

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Posted 05 February 2014 - 11:02 PM

This also happens on my iphone 5

#12 paul_focus

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Posted 06 February 2014 - 02:04 AM

My iPhone 5 dose exactly the same thing but yet my iPad works fine it shows all pics but my iPhone won't show any pics.

#13 Philf1

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Posted 06 February 2014 - 06:42 PM

My iPhone 4S is same. Some pics are ok others not. Then some thumbnails can be seen but if I try to enlarge them I get the error image above.

#14 jamesm182

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Posted 07 February 2014 - 09:55 AM

Hi guys sorry for the delay in replying. 

 

I've had a look at the thread above on both a Nexus 5 and and iPhone 5s. The photos work perfectly on the Nexus 5 and not the iPhone 5s so it must be a problem with the IOS app.

 

We're actually in the process of running an update for the IOS app at the moment but we have encountered a few problems. Hopefully, once we get past these problems and run the update it should cure this issue so please bear with us.

 

Thanks guys



#15 adambell

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Posted 07 February 2014 - 07:37 PM

Thank you for your reply, I fully understand that these issues are not always easy to identify and resolve.
Cheers for your help mate

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