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Ford Sync And Iphone Contacts

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#1 someone

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Posted 02 February 2014 - 12:41 PM

What is the optimal way to enter contacts when using an iPhone? I have a lot of mobile numbers as +44xxxxxxxxxx but noticed that this means when I have a incoming call I get just the number, not the name. 

 

Is there a setting somewhere on my phone or on Sync to make them match up? I would prefer not to have my contacts in twice (as when using sync to call it says there are multiple numbers) and would like to keep the numbers as +44 as I visit a number of countries where 'home from home' dialling is not supported.



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#2 jackgl

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Posted 02 February 2014 - 07:41 PM

Have you downloaded your phone book to the car?

#3 someone

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Posted 03 February 2014 - 01:31 PM

Yes, it seems whilst my phone will recognise +447xxxxxxxxx  and 07xxxxxxxxx are the same number my car does not



#4 jackgl

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Posted 03 February 2014 - 01:34 PM

That's odd, only had that with mine when it was new and my phone contacts hadn't been sync'd up with it

#5 gd121

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Posted 03 February 2014 - 02:45 PM

So can you only see the name on an iphone if its not +44???



#6 someone

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Posted 03 February 2014 - 03:10 PM

No, can only see it as a name on the car if it is in my iphone as 07. On my phone it will recognise an incoming it if stored as +447 or 07. Simple answer would be to do one of the following but both have down sides 

 

 - change all the numbers to 07 (but say when roaming on STA in Andorra or other small operators I would keep having to add +44 to my numbers as you cant call with the 07 number (as they don't support o2's home from home service))

 

- Duplicate all my contacts with both a +447 and 07 number (but then sync ask which of the numbers to call when trying to make an outbound call).

 

I would really like to find a setting I can just turn on to force either the iphone to send the +44 number to sync when an incoming call is detected or to tell sync the default country code is +44. 



#7 jackgl

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Posted 03 February 2014 - 11:35 PM

The answer is to turn 'dial assist' on your iPhone on, settings > Phone.

Then get rid of all the +44 in your contacts

When roaming dial assist will add the +44 for you.

#8 someone

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Posted 04 February 2014 - 09:11 AM

Oh, Dial Assist is already on ... maybe that is causing the problem to start with! Think I will have a go on the way home tonight. 



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