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Hey All - Audio Help


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#1 NEWERAFOCUS

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Posted 24 February 2014 - 09:53 PM

Hey all

 

I'm having some audio issues with my 59 plate focus Titanium - iphone connectivity-

 

I've read that I need to update the firmware on the audio unit but I can't find where to download the updates

 

could some one point me in the right direction please  :D

 

Thank you

 

Jeff



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#2 jeebowhite

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Posted 25 February 2014 - 02:04 PM

Have a look at this:

 

http://www.fordowner...-what-im-doing/



#3 NEWERAFOCUS

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Posted 05 March 2014 - 09:56 PM

Thanks Jeebo

 

But unfortunately none of the links I can find are working :(

 

Any other Ideas guys?????



#4 Stoney871

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Posted 05 March 2014 - 10:03 PM

http://www.ford-mobi...ownloadsUpdates

#5 NEWERAFOCUS

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Posted 05 March 2014 - 10:15 PM

Thanks but the link doesn't open - just a blank page



#6 jeebowhite

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Posted 05 March 2014 - 10:33 PM

Did it do a download in the background?



#7 jeebowhite

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Posted 05 March 2014 - 10:37 PM

I just accessed it, it took a couple of seconds, then my antivirus popped up asking "did I really want to go there?" then after I told it yes, it took a few seconds and then redirected... as per the small blurb below...

 


header_sw_update.gif

            
                

In order to be able to use the latest mobile phones and media
players in your vehicle, they are continually tested for their
compatibility with the Ford Bluetooth and multimedia system. In some
cases it may be necessary to perform a software update for your Ford
Bluetooth and multimedia system using a USB stick.

Please read the
update instructions in the right-hand column carefully and then follow
these step by step to ensure that your Ford Bluetooth and multimedia
module is correctly updated to the latest software version. You can also
view the update process in the video in the right-hand column.
Additional information on the update process can be found here: FAQ

Please note: it is only possible to perform the update using a Ford Bluetooth handsfree system in conjunction with a USB connection. The update is not applicable for the Ford KA.

 

Long story short:

 

Software: http://www.ford-mobi...udio_update.zip

Instructions to use it: http://www.ford-mobi...nstructions.pdf



#8 NEWERAFOCUS

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Posted 08 March 2014 - 07:54 PM

Thanks for links/downloads but the update fails after about a min

 

I read somewhere I need to delete certain files is this true???

 

I do appreciate your help 



#9 jeebowhite

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Posted 08 March 2014 - 08:10 PM

Not heard of a need to delete old files I thought it did that itself, I downloaded the file from online without issue, so have you tried another browser?

Sent from my MY SAGA C2 using Ford OC mobile app

#10 NEWERAFOCUS

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Posted 09 March 2014 - 12:26 PM

yep tried differant browser/computer still getting " update failed try again " message



#11 higgsy

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Posted 09 March 2014 - 12:55 PM

When you say the update fails do you mean the download from the website or the update in your car?

Here is the update in my dropbox

https://www.dropbox....udio_update.zip

Extract the contents of that zip to the root of a USB stick and then follow the rest of the update options.

The most recent update is from Nov 2012.

I tried to update mine and thought it was failing, however it turned out I already had the latest update installed and the message advising this only flashed up for a second then disappeared, took 3 tries before I actually saw it

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#12 NEWERAFOCUS

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Posted 09 March 2014 - 02:53 PM

Sorry I was being a bit vague 

it's failing in the car

 

Tried it with the files from your dropbox too



#13 higgsy

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Posted 09 March 2014 - 03:02 PM

Are you sure i t isn't just what happened with me and that the firmware is already up to date?

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#14 NEWERAFOCUS

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Posted 09 March 2014 - 03:08 PM

It could be to be honest I don't know,

but i'm not seeing any message prior to the update fail message and I can't hear or control the music on my phone (neither USB or bluetooth), the phone does connect to the car via bluetooth for the phone calling functions



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