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Fiesta Zetec S Eco Boost Fuel Pump Problems

Problems Ford Fiesta Zetec

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#1 Theresa67

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Posted 10 May 2014 - 07:10 PM

Ok so I have had my Fiesta Zetec S since the 20th of March. Today on my way to work I broke down , after being towed to the dealership , I was told about a problem that they are having with the fuel pump. My car is the sixth one in the area to suffer from this problem. Has anyone else had or heard about this problem that has left me with a slow, shed on wheels of a courtesy car? I'm feeling very upset as I was also told that it may not be able to be fixed until the end of the month.

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#2 matt1981

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Posted 10 May 2014 - 07:32 PM

Yep
http://www.fordowner...dy-broken-down/

#3 Theresa67

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Posted 10 May 2014 - 07:40 PM

From what the aa and the dealer said today it seems it is becoming a real problem . And I may be without my car for 4 weeks

#4 matt1981

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Posted 10 May 2014 - 08:00 PM

There's 3 at my dealers with the same problem. No wonder it's taking so long for the parts to arrive, sounds like ford need quite a few of them

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#5 Theresa67

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Posted 10 May 2014 - 08:06 PM

Let's just say I got very upset today and used words I would never use to the salesman I brought my car from so will be taking him some beers tomorrow .

#6 jackgl

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Posted 10 May 2014 - 09:18 PM

I've been there lol they even threatened to call the police, got the problem sorted though.


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#7 matt1981

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Posted 13 May 2014 - 03:04 PM

Just had a call that mine is ready to be picked up. The fuel pump took just under 3 weeks to arrive and the dealer fitted it within 3 hours. On my way now. I'm hoping that's it now and I can enjoy my new car!

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#8 Toxopholist

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Posted 28 May 2014 - 04:09 PM

Ours broke down with a dead fuel pump after just 500 miles from new.  It has been with the dealer for 10 days already and they can not confirm a delivery date for the pump.  Last Ford we'll ever buy.



#9 MattDRX

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Posted 28 May 2014 - 04:19 PM

It isn't fit for purpose then, Tell them no Delivery date, means no repair date which means they are braking their obligations of the sale of goods act and you are giving them the car back and you want your deposit back pro rota and end of the agreement,

 

They'll either say fine or the fuel pump will magically appear.

 

They under law have to fix this within a reasonable time scale, not giving you one isn't reasonable.



#10 666Damian666

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Posted 28 May 2014 - 05:09 PM

It isn't fit for purpose then, Tell them no Delivery date, means no repair date which means they are braking their obligations of the sale of goods act and you are giving them the car back and you want your deposit back pro rota and end of the agreement,
 
They'll either say fine or the fuel pump will magically appear.
 
They under law have to fix this within a reasonable time scale, not giving you one isn't reasonable.

That's the most sensible thing I have seen you post on here, lol

#11 MattDRX

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Posted 28 May 2014 - 06:26 PM

That's the most sensible thing I have seen you post on here, lol


We'll get there eventually. Having a common sense moment.

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#12 Toxopholist

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Posted 28 May 2014 - 06:39 PM

It isn't fit for purpose then, Tell them no Delivery date, means no repair date which means they are braking their obligations of the sale of goods act and you are giving them the car back and you want your deposit back pro rota and end of the agreement,

 

They'll either say fine or the fuel pump will magically appear.

 

They under law have to fix this within a reasonable time scale, not giving you one isn't reasonable.

Brilliant, we took this approach and within 30 minutes they'd found a pump!  Apparently it had arrived earlier in the afternoon.....



#13 MattDRX

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Posted 28 May 2014 - 06:45 PM

As always, the dealer !Removed! itself as soon as they think they'll be stuck with a returned car. Glad it's sorted though. Should be a sticky incase anyone else gets mugged off by Fraud UK.

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#14 666Damian666

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Posted 28 May 2014 - 07:14 PM

I'm living in fear it's gunna happen to my ZS as it was built in the same time period people are having problems and that's not a nice feeling to have considering its a brand new car

#15 matt1981

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Posted 28 May 2014 - 07:22 PM

Damian my advice would be to ensure you have a phone charger in your car. When mine went I was down to the last few % of phone battery

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