Theresa67 Posted May 10, 2014 Share Posted May 10, 2014 Ok so I have had my Fiesta Zetec S since the 20th of March. Today on my way to work I broke down , after being towed to the dealership , I was told about a problem that they are having with the fuel pump. My car is the sixth one in the area to suffer from this problem. Has anyone else had or heard about this problem that has left me with a slow, shed on wheels of a courtesy car? I'm feeling very upset as I was also told that it may not be able to be fixed until the end of the month. Quote Link to comment Share on other sites More sharing options...
matt1981 Posted May 10, 2014 Share Posted May 10, 2014 Yep http://www.fordownersclub.com/forums/topic/55821-5-days-old-already-broken-down/ Quote Link to comment Share on other sites More sharing options...
Theresa67 Posted May 10, 2014 Author Share Posted May 10, 2014 From what the aa and the dealer said today it seems it is becoming a real problem . And I may be without my car for 4 weeks Quote Link to comment Share on other sites More sharing options...
matt1981 Posted May 10, 2014 Share Posted May 10, 2014 There's 3 at my dealers with the same problem. No wonder it's taking so long for the parts to arrive, sounds like ford need quite a few of them Sent from my GT-I9100 using Ford OC mobile app 1 Quote Link to comment Share on other sites More sharing options...
Theresa67 Posted May 10, 2014 Author Share Posted May 10, 2014 Let's just say I got very upset today and used words I would never use to the salesman I brought my car from so will be taking him some beers tomorrow . Quote Link to comment Share on other sites More sharing options...
jackgl Posted May 10, 2014 Share Posted May 10, 2014 I've been there lol they even threatened to call the police, got the problem sorted though. Sent from my iPhone using Ford OC mobile app 1 Quote Link to comment Share on other sites More sharing options...
matt1981 Posted May 13, 2014 Share Posted May 13, 2014 Just had a call that mine is ready to be picked up. The fuel pump took just under 3 weeks to arrive and the dealer fitted it within 3 hours. On my way now. I'm hoping that's it now and I can enjoy my new car! Sent from my GT-I9100 using Ford OC mobile app Quote Link to comment Share on other sites More sharing options...
Toxopholist Posted May 28, 2014 Share Posted May 28, 2014 Ours broke down with a dead fuel pump after just 500 miles from new. It has been with the dealer for 10 days already and they can not confirm a delivery date for the pump. Last Ford we'll ever buy. Quote Link to comment Share on other sites More sharing options...
MattDRX Posted May 28, 2014 Share Posted May 28, 2014 It isn't fit for purpose then, Tell them no Delivery date, means no repair date which means they are braking their obligations of the sale of goods act and you are giving them the car back and you want your deposit back pro rota and end of the agreement, They'll either say fine or the fuel pump will magically appear. They under law have to fix this within a reasonable time scale, not giving you one isn't reasonable. 1 Quote Link to comment Share on other sites More sharing options...
666Damian666 Posted May 28, 2014 Share Posted May 28, 2014 It isn't fit for purpose then, Tell them no Delivery date, means no repair date which means they are braking their obligations of the sale of goods act and you are giving them the car back and you want your deposit back pro rota and end of the agreement, They'll either say fine or the fuel pump will magically appear. They under law have to fix this within a reasonable time scale, not giving you one isn't reasonable. That's the most sensible thing I have seen you post on here, lol Quote Link to comment Share on other sites More sharing options...
MattDRX Posted May 28, 2014 Share Posted May 28, 2014 That's the most sensible thing I have seen you post on here, lol We'll get there eventually. Having a common sense moment. Sent from my SM-N9005 using Ford OC mobile app Quote Link to comment Share on other sites More sharing options...
Toxopholist Posted May 28, 2014 Share Posted May 28, 2014 It isn't fit for purpose then, Tell them no Delivery date, means no repair date which means they are braking their obligations of the sale of goods act and you are giving them the car back and you want your deposit back pro rota and end of the agreement, They'll either say fine or the fuel pump will magically appear. They under law have to fix this within a reasonable time scale, not giving you one isn't reasonable. Brilliant, we took this approach and within 30 minutes they'd found a pump! Apparently it had arrived earlier in the afternoon..... Quote Link to comment Share on other sites More sharing options...
MattDRX Posted May 28, 2014 Share Posted May 28, 2014 As always, the dealer !Removed! itself as soon as they think they'll be stuck with a returned car. Glad it's sorted though. Should be a sticky incase anyone else gets mugged off by Fraud UK. Sent from my SM-N9005 using Ford OC mobile app Quote Link to comment Share on other sites More sharing options...
666Damian666 Posted May 28, 2014 Share Posted May 28, 2014 I'm living in fear it's gunna happen to my ZS as it was built in the same time period people are having problems and that's not a nice feeling to have considering its a brand new car Quote Link to comment Share on other sites More sharing options...
matt1981 Posted May 28, 2014 Share Posted May 28, 2014 Damian my advice would be to ensure you have a phone charger in your car. When mine went I was down to the last few % of phone battery Quote Link to comment Share on other sites More sharing options...
666Damian666 Posted May 28, 2014 Share Posted May 28, 2014 Not helping Matt, lol Quote Link to comment Share on other sites More sharing options...
Mellieha Posted October 17, 2014 Share Posted October 17, 2014 Just a little to add 'late in the day' on this. My '63 plate Zetec S had a noisy ('humming') fuel pump when bought (3,500m) in early March. Opted to run it 'til first service end-September even though dealer kindly offered at the time of purchase to investigate further if wanted. Just wanted to get out in the car and run it over the summer. Did not let me down but noise perhaps did get a little worse? At recent service the dealer ordered a new one; said it would arrive 'in about two weeks', arrived within nine working days and fitted immediately (6,500m). (A previous back-to-back comparison with two other Fiestas that had much quieter pumps had helped seal the matter). The new pump was as expected much quieter. Good honest service from dealership with no hassle. See how this one goes, fingers crossed! Quote Link to comment Share on other sites More sharing options...
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