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How Long To Repair Car After Rear Ending?

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#16 Forest Ford

Forest Ford


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  • Name: Bill
  • Ford Model: Focus Estate Auto
  • Year: 2013
  • Location: Hampshire

Posted 09 June 2014 - 05:14 PM

There is a further unfortunate aspect in all this. As luck would have it, the bash happened a few days before the car was due in for its first service. Because the car will be over 13 months old when it is back on the road, the servicing condition of the warranty will not have been met, so in theory the warranty will have been invalidated. My Ford dealer says that as there is proof the car was laid up, any future claim should be honoured, but I wonder if I can share their confidence?

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#17 jeebowhite


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  • Name: James
  • Ford Model: Sea Grey Mondeo MKIV 1.8TDCi 140ps Zetec
  • Year: 2007
  • Location: Kent

Posted 09 June 2014 - 06:48 PM

Hi Bill, yeah its a good result that they have brought it down to less.


With regards the service, get them to write a letter of confirmation and also speak with Ford Head Office Customer Service, advise them the circumstances and they will most likely agree and confirm that the warranty can be upheld. Request a letter of confirmation and I am sure that keeping it with your service book in the event that the car is in need of warranty, that will clarify it.

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