Ford Audio System With Iphone- No Audio

[SAHenry82]

I have purchased a 2011 Ford Focus with the Ford Audio System and I have difficulties connecting my iPhone 5 with latest iOS 7.1.1 with the USB connection.

When I connect my iPhone using USB the Ford Audio System recognizes it (it says iPod, not Iphone). I can see that it starts playing the music tracks from my phone and I can fully control them. I see the meta tags and I see the progress in time of the song in my Ford Audio System.

Problem is I can not hear the sound.

All seems to be working just fine. I can navigate the albums, titles etc. All comes up on the screen. Just no sound ...

Using a USB Stick works perfectly.

Using BT works fine too.

Any help is much appreciated.

[alexp999]

I have a feeling it needs an ipod cable that connects to both usb and the audio jack.

[SAHenry82]

Just tried it there, works perfectly if I plug both the usb and audio from the car into the iPhone.

Thanks for your help :)

[Gaz RS]

Update your headunits software, this should sort it out then you'll only need to connect the USB cable http://www.ford-mobile-connectivity.co.uk/downloadsUpdates

Place the files on the root of the USB stick and follow the instructions.

[SAHenry82]

Gaz your suggestion worked a treat.

Thanks very much!

[Clarkie75]

Hi, Gaz RS do you happen to have the downloaded files for the stereo update as all the links I've found for it are down, Thanks in advance. Simon

Sent from my iPad using Ford OC