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Focus Radio Problems

6000 CD aux bluetooth

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#1 mrjudderman

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Posted 15 August 2014 - 09:58 PM

Hello,
I know there are a lot of questions and answers on these forums about
Ford radios but I have looked extensively and can't find anything that
helps so far.

I have a 6000CD - one of these models - in a 58 plate Ford Focus.

6000CD-1.JPG

The car has an aux in jack and a usb slot in the center armrest.
 
I plugged my ipod into the aux in, and pressed the aux button, and
turned both devices onto full volume, but no joy. Checked the cable,
it's good. I tried plugging the ipod in via usb cable, it comes up as
connected to Ford Audio, but the radio console is not recognising
anything and will not play the ipod. Tried resetting the ipod as this
has been suggested but no joy. Tried connecting with both aux and usb,
no joy. Considering getting something like this (Genuine Ford Part - Audio IPod / IPhone USB Connection Cable: Amazon.co.uk: Car & Motorbike) but I'm not optimistic. Should it help? Tried playing my phone through the aux jack, nothing.
 
Then I've tried connecting my phone to the console using bluetooth.
Bluetooth is on on both devices, phone is discoverable, it searches and
finds Ford Audio, I select it - and no code shows. I type in 0000 or
1234, but it doesn't connect and still no code shows.
 
I've also tried using the voice command, I press the voice button, the
radio display reads "voice" but it does not beep as it should to signal
it is ready to receive a command, and nothing happens when I say
something.
 
Is it likely that the bluetooth/voice box thing is playing up for a start? And what can I do about the aux jack?
 
Many thanks



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#2 troy45

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Posted 15 August 2014 - 10:31 PM

If the bluetooth/voice module is playing up you could try pulling the fuse for it to power it down and reset it.

 

Fuse 112 in the passenger junction box, make sure you've got your radio code as you'll need this when you power the radio up again.



#3 Stoney871

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Posted 15 August 2014 - 11:49 PM

The double cable you linked to is a must for your radio, the cable connected to your usb will only transfer and display track info and allow control of the iPod (not 100% on this though), the sound will only come out of an AUX cable.

There was a firmware upgrade available to allow USB only audio but I don't have a working link available and I'm not sure if your radio is compatible or whether it needs to be a Sony unit rather than the Visteon unit you have currently.



#4 Dee_82

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Posted 16 August 2014 - 06:02 AM

For BT I had issues too, the head unit had been paired with too many devices, deleted them all and see I'd that works

#5 higgsy

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Posted 16 August 2014 - 09:01 AM

The movile firmware site was http://www.ford-mobi...ectivity.co.uk/ but its recently been taken down! However if anyone needs the lastest update (nov 2012) I have it saved

#6 mrjudderman

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Posted 16 August 2014 - 09:26 AM

Hello, thanks for the advice so far. Just going to try playing with Fuse 112.
I will get a proper usb Y cable for the ipod, however the reason for doubting this will work is that the aux in is not transmitting any sound with any device, and the usb is not allowing control of the ipod from the console (I know sound wouldn't work anyway) even though the Ipod recognises Ford Audio.

 

As for the bluetooth - when I go onto Phone and press menu, it says "active phones". I select that option and I can scroll through phone 1 to 6. I don't know if that means all these spaces are actually taken with phones that I need to debond. However, if they are, the debond option is not coming up where it should (eg, go onto phones and press menu twice). There is only one option on the phones menu - Active Phones.

 

Is it worth taking the radio out and checking the aux connection to the back? Possibly could be dodgy, or infact not there at all making it a useless aux jack?



#7 higgsy

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Posted 16 August 2014 - 09:34 AM

if there are bonded phones it would tell you the phones bluetooth name as you scrolled through, so looks like they are empty



#8 mixmasterlooney

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Posted 16 August 2014 - 09:38 AM

Delete them all including your already bonded phone and start again. A friend had similar problem and this worked for them

#9 mrjudderman

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Posted 16 August 2014 - 12:14 PM

So, it seems there are no phones bonded, yet it's still not giving me
a bluetooth code when I try and pair my phone, after disengaging the
unit from the battery.

 

To try and sort out the aux, I've taken the unit out and had a look at the quadlock connector to see if there is actually an aux connection. I found this:

 

 quadlock.jpg

 

Using the diagram below, it suggests that in Part B, I have Aux L + and -, Aux R + and -, SWC and SWC gnd, and is Part C I have Aux 2 L, Aux 2 R, and Audio Gnd. Does this sound like it's set up correctly?

 

stereoford8hx-1-1.jpg



#10 Dee_82

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Posted 16 August 2014 - 12:29 PM

Make sure you have removed any pairing from your phone too, if it tried to pair but failed it can sometimes create the profile on the phone, that can mess it up, so make sure BT pairing on both head unit and phone clear, disable bt on both and reenable it and try that, mind it wont accept music from your phone, it will only work with cals



#11 mrjudderman

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Posted 16 August 2014 - 01:20 PM

It seems Ford used to make updates available via ford-mobile-connectivity.com. Could it be it needs an update? If so, is there anywhere these updates are still available?



#12 higgsy

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Posted 16 August 2014 - 01:31 PM

It seems Ford used to make updates available via ford-mobile-connectivity.com. Could it be it needs an update? If so, is there anywhere these updates are still available?


I have the lastest (last?) Update from nov 2012 as mentioned before. Here is the link. I think the instructions are in the zip, copy the files onto the root of a usb stick. Not 100% on whether you can update via the visteon hu though.

https://docs.google....sp=docslist_api

#13 higgsy

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Posted 16 August 2014 - 01:37 PM

There is a section on the ford website for this too. Not sure if that was recently added or if its been their all the time. No downlosds that I can see though.

http://www.ford.co.u...h-Voice-Control

#14 Dee_82

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Posted 16 August 2014 - 04:54 PM

which unit is that for? the one the OP has?



#15 higgsy

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Posted 16 August 2014 - 04:56 PM

the update is the same for every stereo - there are not different updates for the different types of stereos, you are updating the module not the stereo itself.



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