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Ford contact info


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#1 chrbuff

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Posted 18 August 2009 - 03:20 PM

Hi ppl. I have collected my new Fiesta last week and discovered some problems with its paintwork. The local dealer is not proving to be helpful in solving the issue so I would like to contact Ford directly. Does anyone know the email address where I can write and lodge a complaint? I live in Malta so Ford UK is not adequate. I've been scouring the web for a Ford Europe website but nothing.

Any help pls?

PS Moved this thread here as this seems the most active part of the forum...

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#2 poohbear

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Posted 18 August 2009 - 09:07 PM

http://www.ford.com.mt/contact.asp

The link above is to contact Ford Malta direct.

#3 pikestones

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Posted 19 August 2009 - 09:15 AM

http://www.ford.com.mt/contact.asp

The link above is to contact Ford Malta direct.



Its a link to Gasan ,who are the Malta ford dealer!

#4 chrbuff

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Posted 26 August 2009 - 04:13 PM

Its a link to Gasan ,who are the Malta ford dealer!


I know that it links to Gasan, the Malta dealer! I want to contact someone above my dealer. That's why I asked for a Ford Europe contact. I mailed Ford UK but no reply from there! :/

#5 sussex

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Posted 26 August 2009 - 05:51 PM

Good luck, I contacted ford directly weeks ago and nothing, not even a standard response.

Makes me glad I gave them nearly 12,000 of hard earned money.

#6 RIIIDAA

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Posted 26 August 2009 - 07:34 PM

Get to a photo copy shop and have them print onto an A2 sized card / paper sheet.

WARNING,
I got my car from this dealer on (DATE) and
they refuse to assist me in having a paint defect
corrected under warranty!


then go park outside the show room entrance using your poster as a sun shade in the windscreen, and politely ask to have a nice little chat with the manager again.

If that fails my dad's Maltese and he knows and sometimes uses (D.I.Y) some reaaaaaally bad Maltese swear words which might help. :lol:

#7 chrbuff

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Posted 28 August 2009 - 02:07 PM

Get to a photo copy shop and have them print onto an A2 sized card / paper sheet.

WARNING,
I got my car from this dealer on (DATE) and
they refuse to assist me in having a paint defect
corrected under warranty!


then go park outside the show room entrance using your poster as a sun shade in the windscreen, and politely ask to have a nice little chat with the manager again.

If that fails my dad's Maltese and he knows and sometimes uses (D.I.Y) some reaaaaaally bad Maltese swear words which might help. :lol:


LOL Good idea! We have poor customer care standards here but then again being hot headed mediterranean people we are used to fighting for our rights! I just want to let Ford know that they're not fooling us by sending second rate cars to Malta. It seems that the poor service is a Ford thing though not a local issue.

Say hi to your dad!

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