Ford Over The Air Updates

[huey45]

Hi Guys

I enquired of Ford UK when we might get OTA as mentioned on their site this is their reply...

From: Keith
Sent: 13 July 2015 02:09 AM
To: Kcrc, U
Subject: 2015 Ford Focus Software Over The Air Updates

Dear Sir/Madam

As a owner of two Ford Focus Mk3 and Mk3.5 could you please tell me when it

is Ford UK intention for us to be able to do "system over the air updates", rather
than having to go to local Ford dealerships and have it done at their sites when they

deem to do it and a charge which they seem to pick out of telephone books, that way

we can keep our software/firmware up to date when newer versions are brought out, like

our American cousins in USA..

Also I am not alone being a Member of Ford Owners Forum, many of

our members are like minded, and have suggested we put a petition in Ford UK

being badly represented as owners in U.K, this problem needs to be addressed...

Regards Keith

Dear Keith

Thank you for your email Your local Ford Dealership

are best placed to assist you with your query, for a full list of our
Dealerships in your area and the services they offer; please check the dealer
locator on the home page of www.ford.co.uk.

If you need to, please contact us further

Kind regards Leeshan Martin

Ford Customer Relationship Centre

[Jeremyc]

Classic Ford automated emails at their best

[huey45]

Typical Ford Customer Care stance, you ask the question they pass the buck

will enquire at my local dealer what their policy is and costing, and throw it

back to Ford UK for comments, we should all petition them as owners we

buy their cars and !Removed! poor support after keeping them in jobs

Anybody know how to setup a petition form on here see how many signs it ??

[jeebowhite]

you can create free petitions online, then just link to it!